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# ICT - Servicedeskmedewerker

- **Company:** Click uitzendbureau
- **Location:** Amsterdam, Netherlands
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Active Directory, Microsoft Azure, HP Thin Clients, Microsoft Office, Citrix Systems, Topdesk, Office365, Microsoft InTune, Information Technology, Laptops
- **Published:** August 23, 2026
- **Apply:** https://www.werk.nl/nl/vacatures/70950159

## About the Role

* Afgeronde MBO ICT-Niveau 3/4 opleiding (diploma)
 * Enige werkervaring
 * Kennis Microsoft Windows en Office versies
 * Kennis van ITIL is een pré
 * Communicatief goed
Heb jij nog geen jaar werkervaring maar beschik je wel over de juiste mentaliteit?

## Description

* Gebruikers telefonisch ondersteunen via remote op gebied van pc's.
 * Gebruikers ondersteunen, instrueren die langs bij de servicedesk kwamen.
 * Registreren van incidenten en updaten binnen Topdesk.
 * Doorzetten van incidenten naar beheerders.
 * 1ste lijns incidenten en wijzigingen afhandelen en registreren in het AD
 * Hardware uitgeven aan gebruikers. thin clients, telefonie, laptops.
Microsoft Azure, Intune, Citrix, office365, Windows 10, Active Directory


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