> Markdown version of [/jobs/ext/2190408-junior-it-supporter-80-100-a](https://www.wearedevelopers.com/jobs/ext/2190408-junior-it-supporter-80-100-a). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Junior IT Supporter 80-100% (a) - **Company:** Art Of Work - **Location:** Baden, Austria - **Experience:** Starter - **Contract:** Permanent contract - **Skills:** Microsoft Office, Information Technology - **Published:** August 23, 2026 - **Apply:** https://www.studentjob.at/stellenangebote/8287317-junior-it-supporter-80-100-a ## About the Role * Abgeschlossene Grundbildung als Mediamatiker/Informatiker und/oder abgeschlossene Weiterbildung als ICT-Supporter SIZ oder kaufmännische Grundbildung mit IT-Weiterbildung/Flair für IT * Erste Berufserfahrung im 1st/2nd Level Support von Vorteil * Sehr gute MS-Office Kenntnisse * Stilsicheres Deutsch und gute mündliche Englischkenntnisse (jede weitere Sprache von Vorteil) ## Description Du bist zentraler Ansprechpartner für Benutzer zu allen Fragen rund um die IT. Neben der Bearbeitung der eingehenden Anrufe und Tickets sowie Eskalation der Probleme an die zuständigen Stellen, behebst Du Störungen bei der Hardware oder Software direkt am Arbeitsplatz oder via Remote. Zudem hilfst Du mit bei der Betreuung und Support der internen IT. Die Mitarbeit bei internen Projekten rundet Dein vielseitiges Aufgabengebiet ab. ## Related Videos - [Successful talent development in tech: A joint journey of executives and talents](https://www.wearedevelopers.com/videos/1497-successful-talent-development-in-tech-a-joint-journey-of-executives-and-talents) - [Enabling intelligent logistics automation: home-grown Industrial IoT platform at Austrian Post](https://www.wearedevelopers.com/videos/2018-enabling-intelligent-logistics-automation-home-grown-industrial-iot-platform-at-austrian-post) - [Diversity Matters: ÖBB’s Innovative Approach and why we need Queer Thinking in IT](https://www.wearedevelopers.com/videos/908-diversity-matters-obb-s-innovative-approach-and-why-we-need-queer-thinking-in-it) - [It's not easy being green](https://www.wearedevelopers.com/videos/558-it-s-not-easy-being-green) - [Beyond Hiring: Building a Sustainable Talent Acquisition Engine at Deutsche Bahn](https://www.wearedevelopers.com/videos/1856-beyond-hiring-building-a-sustainable-talent-acquisition-engine-at-deutsche-bahn) - [Opening Keynote: Civic Coding, A Framework for Democratic Tech](https://www.wearedevelopers.com/videos/963-opening-keynote-civic-coding-a-framework-for-democratic-tech) ## Related Articles - [IT Salaries in Austria](https://www.wearedevelopers.com/magazine/286-it-salaries-in-austria) - [IT Salaries in Germany](https://www.wearedevelopers.com/magazine/287-it-salaries-in-germany) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [10 Highest Paying Jobs in Austria](https://www.wearedevelopers.com/magazine/268-10-highest-paying-jobs-in-austria) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)