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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Solution Engineer - **Company:** Mondi - **Location:** Wien, Austria - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Document Management Systems, DocuSign - **Published:** August 23, 2026 - **Apply:** https://www.xing.com/jobs/wien-solution-engineer-157241570 ## About the Role * University degree in IT or similar * Experienced: 3+ years with M-Files, DocuSign or similar solutions. * Tech-Savvy: Strong understanding of document management and business processes. * Detail-Oriented: Exceptional problem-solving skills and a keen eye for detail. * Team Player: Excellent communication skills and a collaborative mindset. * Adaptable: Eager to stay ahead of industry trends and continuously learn. We strive to create a culture that inspires our people to reach their full potential. Going the extra mile - for colleagues and customers - our people drive our passion for performance and are the key ingredient of Mondi's success. Be part of our future. ## Description As our Solution Owner for M-Files and DocuSign, you'll be at the forefront of our digital transformation journey. You'll spearhead the integration and optimization of these powerful platforms, ensuring our teams can collaborate seamlessly and securely. Strong internal alignment within IT is essential, as you'll be working closely with all application teams and infrastructure. As well, strong business alignment skills are crucial, as you'll need to ensure seamless communication and collaboration with our business partners. From a business perspective, this role is incredibly dynamic as our team collaborates closely with all Business Units, Business Segments, and Group Functions, means you'll have the chance to work across various areas of our organization, making a significant impact. Your mission * Take on the Challenge: As a main contact person for our central business counterparts, you will collect business demands and propose/provide solutions, challenging the counterpart to reflect on efforts and costs in comparison to the benefit. * Lead the Change: Own the design, implementation, and ongoing management of M-Files and DocuSign, ensuring they meet our evolving business needs. * Collaborate & Innovate: Partner with teams across the organization to gather insights, drive improvements, and enhance user experience. * Manage & Sustain: Lead implementation and support partners to run the mission effectively. * Educate & Empower: Provide training and support to users, helping them leverage these tools to their fullest potential. * Optimize & Troubleshoot: Continuously monitor system performance, troubleshoot issues, and implement solutions to enhance functionality. * Stay Ahead of the Curve: Keep your finger on the pulse of industry trends and platform updates, advocating for features that will elevate our processes., Maintaining an inclusive work culture is important to us. You will be a part of a caring and respectful team. 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