> Markdown version of [/jobs/ext/2190780-ticketing-assistant](https://www.wearedevelopers.com/jobs/ext/2190780-ticketing-assistant). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Ticketing Assistant - **Company:** The Academy - **Location:** Birmingham, UK - **Contract:** Permanent contract - **Skills:** Microsoft Excel, Microsoft Outlook, Microsoft Office - **Published:** August 23, 2026 - **Apply:** https://www.careerjet.co.uk/job/gb9c0aa874b19c776f699b314988189028/eaa ## About the Role * Experience in ticketing platforms/systems and box office environment (preferred but not essential) * Proficient in Microsoft Office packages specifically Excel and Outlook * Strong communication skills * Outstanding attention to detail * Professional conduct when handling sensitive and embargoed info What we need The following attributes determine how the role will be carried out and are required to be a success * Passion and enthusiasm for the live events industry * Willingness to build positive working relationships * To deliver and maintain accurate information and reporting * Ability to work to deadlines demonstrating excellent time management skills * Ability to work collaboratively alongside the managers in a shared inbox * Ability to take initiative and work flexibly throughout the day * Maintain good working relationships with external clients and outlets ## Description The Ticketing Assistant is a key role in the day to day running of the Ticketing Department and will contribute to the effective running of our core business objectives and commercial targets. The role demands flexibility working to numerous deadlines throughout the day. You will need to maintain a high level of accuracy and efficiency whilst assisting with all aspects of ticketing for the company. This role requires high levels of motivation and passion for the entertainment industry. What it's like to work in the Team The AMG Ticketing department is the central point of contact for 20 Academy Music Group venues across the country. We assist the venues with all ticketing matters, working with senior management and our ticketing partner. The successful candidate will be part of a busy team which helps keep the ticketing operations at all venues running consistently and smoothly while offering advice and support., * Assisting with the management of the Priority site and working with the partnerships team to ensure the delivery of our partners' requirements including accurate and timely reporting. * Monitoring all on-sales which impact on the Priority site. * Producing regular allocation and presale statistics for presentation to our partners and the Finance department. * Collating and sending venue ticket sales to the relevant distribution list as instructed. * Working alongside others in a positive and helpful way, carrying out ad hoc duties as directed by management., We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities. ## Related Videos - [The Talent Stage: Directing the Candidate Journey Like a Play?](https://www.wearedevelopers.com/videos/1338-the-talent-stage-directing-the-candidate-journey-like-a-play) - [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents) - [Claude, MCP and n8n, or: How to Automate Your Day with AI-powered Workflows](https://www.wearedevelopers.com/videos/2043-claude-mcp-and-n8n-or-how-to-automate-your-day-with-ai-powered-workflows) - [From Syntax to Singularity: AI’s Impact on Developer Roles](https://www.wearedevelopers.com/videos/900-from-syntax-to-singularity-ai-s-impact-on-developer-roles) - [From Tables to Graphs in Minutes: Supercharging Kusto Graph Analytics with AI-Powered Development](https://www.wearedevelopers.com/videos/1543-from-tables-to-graphs-in-minutes-supercharging-kusto-graph-analytics-with-ai-powered-development) ## Related Articles - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [HTML Input Attributes That Make Your Forms Smarter](https://www.wearedevelopers.com/magazine/665-html-input-attributes-that-make-your-forms-smarter) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [Top HR Tech Conferences in 2024](https://www.wearedevelopers.com/magazine/303-top-hr-tech-conferences-in-2024) - [Guide for Expats Living in the UK](https://www.wearedevelopers.com/magazine/355-guide-for-expats-living-in-the-uk) - [A call for Guest Writers for the WeAreDevelopers Magazine](https://www.wearedevelopers.com/magazine/648-a-call-for-guest-writers-for-the-wearedevelopers-magazine)