> Markdown version of [/jobs/ext/2192551-global-incident-product-support-specialist](https://www.wearedevelopers.com/jobs/ext/2192551-global-incident-product-support-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Global Incident & Product Support Specialist

- **Company:** Siemens Healthineers
- **Location:** Spain
- **Salary:** €60,000.0 - €90,000.0
- **Contract:** Permanent contract
- **Skills:** Client Server Models, Databases
- **Published:** August 23, 2026
- **Apply:** https://www.jobleads.com/es/job/eb579ef3e66a21f0c822b7144e4f4b8fb

## About the Role

The role includes delivering training and contributing to global knowledge exchanges. Applicants should have a IT degree and extensive troubleshooting experience across client/server software, databases, and infrastructure

## Description

Siemens Healthineers is seeking an experienced Incident and Escalation Manager to support field personnel both remotely and onsite in Spain. You will lead Major Incident Management activities, coordinate cross-functional teams, and help identify recurring field service trends.


## Related Videos

- [Migrating half a million users to a new payment service provider](https://www.wearedevelopers.com/videos/730-migrating-half-a-million-users-to-a-new-payment-service-provider)
- [200 OK: Payment settled, resource delivered](https://www.wearedevelopers.com/videos/100063-200-ok-payment-settled-resource-delivered)
- [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases)
- [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone)
- [P2P networks in Blockchain](https://www.wearedevelopers.com/videos/209-p2p-networks-in-blockchain)
- [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases)

## Related Articles

- [Spanish Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/353-spanish-business-culture-and-etiquette)
- [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries)
- [Where To Find Software Engineering Jobs](https://www.wearedevelopers.com/magazine/396-where-to-find-software-engineering-jobs)
- [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market)
- [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany)
- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)