> Markdown version of [/jobs/ext/2194438-vip-onsite-desktop-support-engineer-24-7](https://www.wearedevelopers.com/jobs/ext/2194438-vip-onsite-desktop-support-engineer-24-7). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Vip Onsite Desktop Support Engineer (24/7) - **Company:** Sharp Brains - **Location:** Arbo, Spain - **Contract:** Permanent contract - **Skills:** Active Directory, IMac, Virtual Private Networks (VPN), Microsoft Office, System Center Configuration Manager, Microsoft InTune - **Published:** August 23, 2026 - **Apply:** https://www.buscojobs.com.es/vip-onsite-desktop-support-engineer-24-7-en-arbo-ID-368606968 ## About the Role You will provide end-user desktop support for Windows environments, handle IMAC tasks, and manage the full desktop lifecycle with SCCM/Intune. Remote and on-site work will be part of a 24/7 support posture, including VIP incident management.The role requires strong knowledge of Active Directory, VPN, and Office apps, plus ITIL-based incident and problem management. Excellent communication and documentation are essential. #J-*****-Ljbffr ## Description Sharp Brains in Madrid, Spain seeks an experienced IT Support Specialist.You will provide end-user desktop support for Windows environments, handle IMAC tasks, and manage the full desktop lifecycle with SCCM/Intune.Remote and on-site work will be part of a 24/7 support posture, including VIP incident management.The role requires strong knowledge of Active Directory, VPN, and Office apps, plus ITIL-based incident and problem management.Excellent communication and documentation are essential.#J-*****-Ljbffr ## Related Videos - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [MCP Mashups: How AI Agents are Reviving the Programmable Web](https://www.wearedevelopers.com/videos/1392-mcp-mashups-how-ai-agents-are-reviving-the-programmable-web) - [Navigating the Corporate Jungle: Life as a Developer in a large Company](https://www.wearedevelopers.com/videos/621-navigating-the-corporate-jungle-life-as-a-developer-in-a-large-company) - [Fault Tolerance and Consistency at Scale: Harnessing the Power of Distributed SQL Databases](https://www.wearedevelopers.com/videos/1146-fault-tolerance-and-consistency-at-scale-harnessing-the-power-of-distributed-sql-databases) - [The Developer Workstation Blind Spot: Why Your Security Stack Can't See What Matters Most](https://www.wearedevelopers.com/videos/100254-the-developer-workstation-blind-spot-why-your-security-stack-can-t-see-what-matters-most) - [Responsibility Beyond Code - Build with Societal Impact In Mind](https://www.wearedevelopers.com/videos/100041-responsibility-beyond-code-build-with-societal-impact-in-mind) ## Related Articles - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [Remote Work: Best Practices for Developers](https://www.wearedevelopers.com/magazine/315-remote-work-best-practices-for-developers) - [Spanish Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/353-spanish-business-culture-and-etiquette) - [Best Job Boards for Remote Work for Developers](https://www.wearedevelopers.com/magazine/290-best-job-boards-for-remote-work-for-developers) - [Dev Digest 121 - AI goes offline](https://www.wearedevelopers.com/magazine/456-dev-digest-121-ai-goes-offline) - [Mastering Remote Work: Tips for Developers](https://www.wearedevelopers.com/magazine/558-mastering-remote-work-tips-for-developers)