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# Database Administrator, Tech Support

- **Company:** The State Of North Carolina
- **Location:** Wake County, NC, United States
- **Experience:** Experienced
- **Salary:** $87,617.0 - $131,426.0
- **Contract:** Permanent contract
- **Skills:** Business Software, Customer Information Control System (CICS), Databases, IBM DB2, Software Debugging, Middleware, Interactive System Productivity Facility (ISPF), Mainframes, Enterprise Software Applications, Information Technology
- **Published:** May 14, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=25d724599ed2a56c

## About the Role

Do you have a High school diploma or GED?, The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:

 * Knowledge of DB2, CICS, ISPF, CLISTS, Mainframe library structures, Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Bachelor's degree in computer science or an IT related field or related technical degree from an appropriately accredited institution and four years of progressive experience in business application consulting or development, Associate degree in computer science or an IT related field or related technical degree from an appropriately accredited institution and five years of progressive experience in business application consulting or development, High School or General Education Development (GED) diploma and eight years of experience in business application consulting or development, An equivalent combination of education and experience

## Description

This Database Administrator (DBA) Tech Support position is a member of the Digital Foundations team. The position reports to the Tech Support Services manager. The primary purpose of this position is to provide Technical Support for mainframe, middleware infrastructure, and distributed products, databases, and projects. This position also serves as a Database Analyst responsible for complex databases(s). In addition, this position assists application teams by providing CICS administration, problem-solving and debugging support and assists in administering the definition, relationships, and maintenance of X/PTR reports., The Office of the Secretary serves as the executive leadership arm of the North Carolina Department of Health and Human Services (NCDHHS), guiding the Department's mission to improve the health, safety, and well-being of all North Carolinians. Through strategic oversight and collaborative leadership, the Secretary's Office supports the effective coordination of over a dozen core divisions, ensuring that agency-wide priorities are aligned, resources are used responsibly, and services are delivered with equity and impact., In collaboration with our partners, the North Carolina Department of Health and Human Services (DHHS) protects the health and safety of all North Carolinians and provides essential health and human services. The IT division (ITD) is one of the divisions that report to the Operational Excellence portfolio. The ITD division comprises four sections: Implementation and Operations, Strategy and Workforce, Enterprise Technology, and Vendor and Finance. ITD offers the following services but not limited to implementations, operations, project/portfolio management, infrastructure, consulting, business division liaison, digital transformation, IT strategy, enterprise technology, IT contract and vendor management, and data office services., * Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.

 * For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members .

Degree/College Credit Verification

Degrees must be received from appropriately accredited institutions. Transcripts, degree evaluations, and cover letters may be uploaded with your application.

Veterans' and National Guard Preference

 * Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
 * Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.
 * Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.

ADA Accommodations

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.


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