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# IT Specialist I - Senior

- **Company:** The Entergy System Of Companies (the Company)
- **Location:** New Orleans, LA, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Configuration Management, Cyber Security, Databases, Computer Forensics, Data Presentation, Database Analysis, Design of User Interfaces, Supervisory Control and Data Acquisition (SCADA), Real Time Systems, Information Technology, Patch Management, Operational Systems
- **Published:** August 23, 2026
- **Apply:** https://www.dice.com/job-detail/d0918cd5-97da-4833-a3b6-6f9a39ac8d38

## About the Role

Bachelor's Degree in Electrical Engineering, Computer Science, Computer Information Systems, or related technical degree and equivalent work experience required;

Minimum experience required of the position
IT Specialist I: 0-2 years' experience of relevant technology delivery with Subject Matter Expertise for Operational Technology (OT)
IT Specialist II: 2-4 years' experience of relevant technology delivery with Subject Matter Expertise for Operational Technology (OT)
IT Specialist Sr: 4+ years' experience of relevant technology delivery with Subject Matter Expertise for Operational Technology (OT)
GE Grid Solutions product line experience, e-terrahabitat and e-terraplatform is preferred; specific experience with SCADA, ICCP, and Generation & Network modelign, User Interfaces highly preferred. Comparable experience in alternate EMS vendors is acceptable, upon review.

Minimum knowledge, skills and abilities required for this position:
Ability to work in a fast pace and dynamic environment, including work outside of normal business hours
Ability to support real-time systems
Ability to support cyber security activities such as, system hardening, patch management, and configuration management
Knowledge of security controls testing, security audits, and security assessments
Ability to support fraud and computer forensics research
Strong track record of relevant technology delivery
Design, development and testing of real time system applications and enhancements
Database Administration - experience with development, testing and operating databases

Leadership Style/Characteristics:
Highly motivated and ability to work without direct supervision
Effective Teamwork and Inclusion (e.g. works collaboratively, builds collaborative relationships)
Very good written and oral communication skills
Ability to act as a lead or technical expert

## Description

Provide operational support for Entergy's Generation Management (GMS) and ICCP Systems, ensuring production systems and devices are online and available; this includes non-business hours on-call support
Coordinate Transmission system updates with external partners via ICCP systems
Support and maintenance of the Transmission operational system maps rendered on the digital wallboards
Implement required EMS / SCADA model and display changes in coordination with new Engineering, Capital Construction, and Operations and Maintenance requests
Perform database analysis in response to data and design requests from Engineering, Capital Construction, Operations and Maintenance, and External Utility organizations
Verify system operation, database integrity, and data presentation effectiveness on a routine basis, responding to dispatcher requests for assistance, repairs, and improvements
Ensure compliance with NERC Reliability and Critical Infrastructure Protection (CIP) Standards
Respond to service requests for support from Transmission/Generation/LBA Operations
Coordinate database modifications with Operations Centers
Participate in 24x7 weekly on-call rotation


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