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# IT Security Operations Engineer, Corporate Infrastructure

- **Company:** Zscaler, Inc.
- **Location:** San Jose, CA, United States (Remote available)
- **Experience:** Expert
- **Salary:** $134,000.0 - $167,500.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Access, Microsoft Windows, Artificial Intelligence, Amazon Web Services, Apple Mac Systems, Authentication Protocols, Microsoft Azure, Cloud Computing Security, Cloud Engineering, Cyber Security, Computer Networks, System Configuration, Data Security, Linux, Information Security Management, Traceroute, Information Systems Security Architecture Professional, Network Security, Network Troubleshooting, Network Segmentation, Ping (Networking Utility), Role-Based Access Control, Zero Trust Network Access, Security Information and Event Management, Data Streaming, Tcpdump, Wireshark, Google Cloud, Web Filtering, Devsecops
- **Published:** August 23, 2026
- **Apply:** https://www.dice.com/job-detail/c2c46822-ac3f-4638-8a29-2a30b4796c8f

## About the Role

* Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving
 * U.S. Citizenship required due to specific customer security requirements
 * 5+ years of experience in IT security operations, network security, or a related technical domain
 * Hands-on experience administering Zscaler ZIA and/or ZPA security platforms
 * Working knowledge of zero trust concepts, including identity verification, role-based access control, network segmentation, and posture checking
 * Practical understanding of cloud architecture (AWS, Azure, Google Cloud Platform), OS fundamentals (Windows, macOS, Linux), networking concepts, and authentication protocols, * Hands-on configuration experience with SSL/TLS inspection, DLP, SIEM integration, log streaming (NSS), and EDR platforms such as CrowdStrike Falcon
 * Strong network troubleshooting skills utilizing tools like tcpdump, Wireshark, ping, and traceroute/MTR alongside familiarity with DevSecOps workflows
 * Active technical certifications such as Zscaler ZCCA/ZCCP, CrowdStrike CCFA/CCFR, Security+, or CISSP

#LI-YC2 #LI-Remote

## Description

We are looking for a Senior IT Security Operations Engineer, Corporate Infrastructure to join our team. This is a Remote within the United States (with a hybrid preference for San Jose, CA) role, reporting to the Director - Zscaler on Zscaler in the Corporate Infrastructure department. As the operational backbone of the security team, you will keep policies tuned, alerts triaged, and platforms healthy while supporting Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), Zscaler Digital Experience (ZDX), AI Security, and Cloud Security (CSPM/DSPM) to mature our DevSecOps model.

What you'll do (Role Expectations)

 * Provide day-to-day operational support, configuration, policy tuning, and platform health monitoring for ZIA, ZPA, ZDX, AI Security, and Cloud Security
 * Configure and maintain zero trust policies covering user-to-application access, posture checking, SSL/TLS inspection, content filtering, and access control
 * Deploy and tune Cloud Security Posture Management (CSPM) and Data Security Posture Management (DSPM) policies, collaborating with environment owners on remediation
 * Utilize ZDX to monitor application and user experience issues, correlating findings with network and security telemetry to identify root causes
 * Support DLP policy tuning, alert triage, SOP documentation, and on-call incident response while helping automate repetitive workflows

Who You Are (Success Profile)

 * You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving hard problems delivers the biggest impact.
 * You act like an owner. Your passion for the mission fuels your bias for action, taking full accountability for security platform health with high integrity.
 * You are driven by innovation. You have a deep curiosity for how things work and leverage automation and AI tools to continuously improve security workflows.
 * You champion simplicity. You are skilled at distilling complex cloud, network, and security architectures into clear, simple, and actionable operational procedures.
 * You are a high-trust collaborator. You build strong cross-functional partnerships across environment owners, support teams, and product groups to drive security outcomes.


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