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# Network Specialist

- **Company:** NebraskaLink Holdings, LLC
- **Location:** Lincoln, NE, United States
- **Salary:** $37,440.0 - $41,600.0
- **Contract:** Permanent contract
- **Skills:** Data Analysis, Computer Networks, Network Administration
- **Published:** May 16, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=3cabce1e548a7793

## About the Role

Do you have a valid Driver's License license?, Do you have experience in Technical troubleshooting support?, * Above average written and verbal communication skills

 * Ability to organize and prioritize multiple tasks/assignments
 * Customer facing communication required
 * Willingness to increase network knowledge
 * Ability to professionally resolve customer complaints and escalation issues
 * Good Time Management Skills

## Description

The Network Specialist Level I Technician position is a key position within the Company's Operations Department. This person will be responsible for providing Level I and potentially some Level II troubleshooting, network management and technical assistance in the areas of our optical transport, Internet, and IP-based networks. The Network Specialist Tech will interface directly with customers., * Serve as the first point of contact for customers, partners, and vendors in the event of an outage

 * Proactive network alarm monitoring entire network, including Tier1 monitoring and troubleshooting for regional fiber optics company
 * Analyze data to resolve network problems
 * Able to professionally, promptly, and consistently keep all stakeholders informed
 * Provide documentation, notation, and updates from start to finish of opened tickets
 * Effectively and regularly communicate outages to other departments, vendors, and customers
 * Works closely with the Engineering Department and partner companies during maintenance windows
 * Perform inventory duties
 * Career growth opportunities: engineering, network technician, and outside plant
 * Coordinate projects with other teams


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