> Markdown version of [/jobs/ext/2204249-on-site-it-support-engineer-level-1-windows-ad](https://www.wearedevelopers.com/jobs/ext/2204249-on-site-it-support-engineer-level-1-windows-ad). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

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# On-Site It Support Engineer - Level 1 (Windows & Ad)

- **Company:** Sharp Brains
- **Location:** Arbo, Spain
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Virtual Private Networks (VPN), Network Troubleshooting
- **Published:** August 23, 2026
- **Apply:** https://www.buscojobs.com.es/on-site-it-support-engineer-level-1-windows-ad-en-arbo-ID-368615619

## About the Role

1-3 years of experience and strong communication are preferred.
#J-*****-Ljbffr

## Description

Sharp Brains is seeking a DSS L1 Desktop Support professional to join our on-site team in Madrid.You will provide Level 1 desktop support for hardware, software, and network issues, ensuring quick troubleshooting and user satisfaction.You will handle password resets, AD tasks, VPN setup, and maintain accurate incident records while meeting SLA requirements.1-3 years of experience and strong communication are preferred.#J-*****-Ljbffr


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