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# IT Support medewerker

- **Company:** Jelling
- **Location:** Middelburg, Netherlands
- **Salary:** €3,300.0
- **Contract:** Permanent contract
- **Skills:** Backup Devices, VoIP, Cloud Computing, Cyber Security, Information Technology
- **Published:** August 24, 2026
- **Apply:** https://www.adzuna.nl/details/5601748937

## About the Role

* MBO 3 of 4 diploma in ICT;
 * Minimaal 1 jaar ervaring bij een IT-dienstverlener is een pré;
 * In bezit van rijbewijs B;
 * Klantgericht, leergierig en communicatief vaardig;
 * Certificering in Microsoft of bereidheid om deze te behalen;
 * Analytisch en oplossingsgericht denkvermogen.

## Description

IT supportmedewerker gezocht voor een afwisselende rol met veel klantcontact. In deze functie ben jij het eerste aanspreekpunt voor gebruikersvragen en technische issues op het gebied van netwerkbeheer, cloudtoepassingen en IT-beveiliging. Je ondersteunt klanten op locatie én op afstand, en zorgt ervoor dat systemen en netwerken vlekkeloos blijven draaien.

* Ondersteunen van eindgebruikers bij IT-vragen over VoIP, cloud, back-ups, beveiliging, netwerken en systemen;
 * Registreren en analyseren van meldingen, oplossen van storingen en escaleren wanneer nodig;
 * Samenwerken met collega's om snelle en professionele ondersteuning te garanderen;
 * Signaleren van problemen en aandragen van passende oplossingen;
 * Documenteren van incidenten en oplossingen in een ticketsysteem.


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