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# Application Support Analyst

- **Company:** Talan
- **Location:** UK
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Data Analysis, Software Bug Management, Computer Programming, System Configuration, Relational Databases, Python (Programming Language), Windows PowerShell, Release Management, Standard Sql, Data Logging, Script Language, Network Server
- **Published:** August 24, 2026
- **Apply:** https://www.totaljobs.com/job/application-support-analyst/talan-consulting-uk-limited-job107891028

## About the Role

This role requires strong problem-solving and communication skills. The analyst will engage directly with many different teams within the bank including trading, sales, middle office, back office, confirmations, market risk and accounting. Therefore, the ability to pick up diverse product and process knowledge will be critical.

Functional skills

 * Front to back process.

 * Knowledge on commodities/PNL/Pricing is a plus.

Technical skills

 * Intermediate level relational database and SQL skills are required.
 * Python or other programming skills

 * Infrastructure - Windows infrastructure / servers - essential

 * Good knowledge of script languages (Powershell …) and Windows environment.

## Description

As a member of the team, support the global commodities in house platform, critical for front-to-back functionality including pricing, risk management, market data sharing, p&l reporting, settlements, physical scheduling, trade confirmations and regulatory reporting.

Key daily tasks include:

 * Proactively monitoring the system

 * Configuring the system

 * Analysing and resolving production support technical and functional issues

 * Fielding questions from all CIT personnel including traders, marketers, risk managers, and middle office and keeping them informed of system issues and changes affecting them

 * Logging incidents

 * Advising the core development team of necessary bug fixes and enhancements

 * Participating in the first-line support rota, which includes an early shift for resolving overnight batch issues and an on-call system for overnight and weekend support. The rota allows those not engaging in first-line support to focus on more in-depth analysis.

 * Release management


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