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# IT-Supporter*in in Hamburg

- **Company:** Akkodis Germany GmbH
- **Location:** Hamburg, Germany
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, IMac, Issue Tracking Systems, Software Distribution, Information Technology, Laptops
- **Published:** August 24, 2026
- **Apply:** https://www.careerjet.de/jobad/de677a7ce5fddca88431692ac8b2fced37

## About the Role

* Vertiefte Kenntnisse im Bereich Hard- und Software
 * Erfahrung in der Installation, Konfiguration und Wartung von IT-Systemen
 * Erfahrung im Umgang mit IT-Ticketsystemen (Incident-, Service- und Request-Management)
 * Kenntnisse in der Bearbeitung und Dokumentation von Support-Tickets
 * Erfahrung im Onsite- und Remote-Support
 * Gute Kommunikationsfähigkeit und ausgeprägte Serviceorientierung
 * Selbstständige, strukturierte und lösungsorientierte Arbeitsweise

## Description

* Durchführung von IMAC-Tätigkeiten (Install, Move, Add, Change) im Windows-Umfeld
 * Rollout, Installation und Konfiguration von Hard- und Software
 * Einrichtung und Austausch von PCs, Laptops, Workstations, Tablets, Smartphones und Druckern
 * Verkabelung von Arbeitsplätzen sowie Patcharbeiten an Netzwerkanschlüssen
 * Unterstützung im Onsite-IT-Support und bei allgemeinen IT-Serviceaufgaben


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