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# PT IT Help Desk Technician

- **Company:** Spartanburg Community College
- **Location:** Spartanburg County, SC, United States (Remote available)
- **Salary:** $31,200.0 - $37,440.0
- **Contract:** Temporary contract
- **Skills:** Software Engineering, Information Technology
- **Published:** August 24, 2026
- **Apply:** https://www.dice.com/job-detail/7004b85a-8e9e-42dd-9baf-148491ac6965

## About the Role

High School Diploma/GED required.
Proficient in written and verbal communication
Preferred Qualifications

IT support technician experience.
Basic IT Certification (CompTIA A+ or equivalent).

## Description

Serve as the first point of contact for customers seeking technical assistance in person, over the phone, or by email. You will handle creating tickets, troubleshoot hardware/software issues, assist with account issues, and escalate complex problems. Follow-up and update customer status and information. Provide accurate information on IT products/services. Issue check-out/in equipment and inventory incoming/outgoing IT products including hardware and software.


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