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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # L1/L2 System Administrator in - **Company:** Virtual, Inc. - **Location:** Tempe, AZ, United States - **Experience:** Experienced - **Salary:** $60,000.0 - $70,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Amazon Web Services, IMac, Microsoft Azure, Backup Devices, Bash Shell, Ubuntu (Operating System), CentOS, Command-Line Interface, Cloud Computing, Software Documentation, Program Optimization, Data Centers, Dynamic Host Configuration Protocol, Linux, Disaster Recovery, Domain Name System (DNS), Monitoring of Systems, Hyper-V, Network Troubleshooting, Linux System Administration, System Center Configuration Manager, Windows Servers, Nagios, Paessler Router Traffic Grapher, Windows PowerShell, Red Hat Enterprise Linux, Ansible, Shell Script, TCP/IP, Virtual Local Area Networks, Virtualization Technology, VMware VSphere, ServiceNow IT Service Management, Software Troubleshooting, Os Ticket, Infrastructure Automation Frameworks, SolarWinds (Software), Performance Monitor, Patch Management, Hardware Infrastructure, Puppet, Comptia Linux+, Vmware - **Published:** August 24, 2026 - **Apply:** https://www.juju.com/job/00000000gor3ed ## About the Role Required: + 2+ years of experience in system administration or L1/L2 technical support + Hands-on experience with Windows Server environments and Active Directory + Working knowledge of Linux system administration and command-line operations + Experience with virtualization technologies (VMware, Hyper-V) + Understanding in network troubleshooting and TCP/IP fundamentals + Experience with IT ticketing systems and ITSM processes + Knowledge of enterprise backup and recovery procedures + Understanding of change management and incident management frameworks + Strong documentation and technical communication skills Preferred Qualifications + CompTIA A+, Network+, or Security+ certification + Microsoft certifications (MCSA, MCSE, or Azure fundamentals) + Linux certifications (CompTIA Linux+, RHCSA) + Experience with PowerShell and Bash scripting + Familiarity with cloud platforms (AWS, Azure, or hybrid environments) + ITIL Foundation certification + Experience with monitoring tools (Nagios, PRTG, SolarWinds) + Knowledge of configuration management tools (Ansible, Puppet, Chef) + Expertise in enterprise inventory control systems + RingCentral CX/EX administration experience Requirements + Must be within driving distance of Tempe, Arizona, and willing to work onsite when needed + Please note that pursuant to a government contract, this specific position requires U.S. citizenship status + Must be able to lift up to 50 lbs for server and equipment handling + Must be able to stand or walk for extended periods in data center environments + Must be able to work in server rooms and confined spaces including under-floor cable management + Ability to work occasional evenings or weekends for maintenance windows + Valid driver's license and reliable transportation What is Important to Us: + You are an excellent communicator in writing and speaking. + You have the ability to work independently but also value teamwork. + Your problem-solving skills are excellent. + You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career. + You seek a community of virtue-centered co-workers and clients. ## Description Virtual Service Operations is searching for a System Engineer to join our team and provide comprehensive L1/L2 technical support for one of our premier clients, including regular on-site support in Tempe, AZ. As a System Engineer, you will play a critical role in maintaining enterprise infrastructure, supporting both Windows and Linux environments, and ensuring optimal system performance across the organization. You will manage server infrastructure, troubleshoot complex technical issues, and provide advanced desktop support while maintaining security protocols and system documentation. This role requires on-site presence twice a week to support end-users and infrastructure, with additional remote support responsibilities. A successful System Engineer delivers exceptional technical expertise with professionalism and strong communication skills. In this role you will be part of our growing relationship with one of our newest clients and have responsibilities in Systems Administration and Desktop Support including: Systems Administration: + Windows Server administration (2016/2019/2022) including Active Directory management + Linux system administration (RHEL, Ubuntu, CentOS) including shell scripting and system maintenance + Server hardware troubleshooting and maintenance + Network troubleshooting (TCP/IP, DNS, DHCP, VLAN configuration) + Virtualization platform support (VMware vSphere, Hyper-V) + Backup and recovery operations using enterprise backup solutions + Patch management and security compliance monitoring + Performance monitoring and system optimization + IT Service Management (ITSM) ticket resolution and escalation procedures Desktop and Infrastructure Support: + Advanced workstation software break-fix support for Windows and Linux clients + IMAC operations (Install, Move, Add, Change) for enterprise environments + System imaging and deployment using automated tools (SCCM, WDS, or similar) + Asset lifecycle management and inventory control + Enterprise printer and peripheral support including network printer management ## Related Videos - [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go) - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [Docker network without Docker](https://www.wearedevelopers.com/videos/1418-docker-network-without-docker) - [Turning Container security up to 11 with Capabilities](https://www.wearedevelopers.com/videos/718-turning-container-security-up-to-11-with-capabilities) - [Navigating the Corporate Jungle: Life as a Developer in a large Company](https://www.wearedevelopers.com/videos/621-navigating-the-corporate-jungle-life-as-a-developer-in-a-large-company) - [Docker exec without Docker](https://www.wearedevelopers.com/videos/1094-docker-exec-without-docker) ## Related Articles - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [Remote Work: Best Practices for Developers](https://www.wearedevelopers.com/magazine/315-remote-work-best-practices-for-developers)