> Markdown version of [/jobs/ext/2210950-help-desk-analyst-i](https://www.wearedevelopers.com/jobs/ext/2210950-help-desk-analyst-i). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Help Desk Analyst I - **Company:** Blanchard Valley Regional Health Center - **Location:** Findlay, OH, United States - **Experience:** Starter - **Contract:** Permanent contract - **Skills:** Vbscript, Windows PowerShell, Software Systems, Scripting, Information Technology, Winbatch - **Published:** August 24, 2026 - **Apply:** https://www.disabledperson.com/jobs/74501455-help-desk-analyst-i ## About the Role * Associate's degree in computer science, technical/vocational training or equivalent work experience * 1+ years of customer support in a technical field * 1 to 3 years of technical support experience * Scripting experience utilizing any of these scripting languages - PowerShell, VB Script, Winbatch, Batch * The ability to work independently as well as in a team environment * Ability to be on call * Well-developed communication, organization, and customer relations skills * Strong technical skills * A positive attitude and a professional appearance * Ability to create and maintain operating system images * Knowledge of software and operating system deployments utilizing automation, helpful * Positive service-oriented interpersonal and communication skills required. * A valid driver's license is required (if you do not have a valid Ohio driver's license you must obtain one within 30 days of your residency in the state). You must also meet BVHS's company fleet policy and insurance company requirements, and any other requirements that may be required to operate a vehicle. PREFERRED QUALIFICATIONS * A+ Certification preferred * Microsoft Certified Desktop Support Technician Certification preferred PHYSICAL DEMANDS Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials. This position is required to lift up to 50 lbs. ## Description Duty 1: Maintain and update documentation and knowledge base articles for job duties and responsibilities Duty 2: Interface with end users to resolve problems, determine best methods of solving issues, troubleshoot problems, etc. Duty 3: Prepare for and participate in meetings with supervisors and other to provide status updates, describe upcoming requirements, outline areas of deficiencies, etc. Duty 4: Maintain current technical knowledge to support rapidly changing technology, always on a look out for new technologies and work with management and development team in bringing new technologies to the organization. Including but not limited to participating in technology forums and industry user-groups Duty 5: Utilizes change management process for all system changes Duty 6: Communicate to management on status of problems and recommend improvements to systems Duty 7: Document, maintain, upgrade or replace hardware and software systems Duty 8: Maintain assets in asset management applications. ## Related Videos - [JavaScript? No. Java Scripts! - Scripting with Java](https://www.wearedevelopers.com/videos/2094-javascript-no-java-scripts-scripting-with-java) - [Intermediate Bitcoin Script](https://www.wearedevelopers.com/videos/25-intermediate-bitcoin-script) - [Oops! Stories of supply chain shenanigans](https://www.wearedevelopers.com/videos/245-oops-stories-of-supply-chain-shenanigans) ## Related Articles - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk) - [How to Write a CV and Interview if You Don't Fully Qualify For The Job](https://www.wearedevelopers.com/magazine/183-how-to-write-a-cv-and-interview-if-you-don-t-fully-qualify-for-the-job) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Should senior developers refuse interview coding challenges?](https://www.wearedevelopers.com/magazine/29-should-senior-developers-refuse-interview-coding-challenges) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers)