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# Consumer Banking Data Scientist Director - American Dream

- **Company:** JPMorgan Chase & Co.
- **Location:** United States (Remote available)
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** A/B Testing, Agile Methodology, Artificial Intelligence, Business Analytics Applications, Data Analysis, Program Optimization, Customer Data Management, Data Infrastructure, Python (Programming Language), Machine Learning, Retrieval-Augmented Generation, Large Language Models, Snowflake, Data Analytics, Virtual Agents, Databricks
- **Published:** August 24, 2026
- **Apply:** https://arc.dev/remote-jobs/j/redirect/peck10uj6w

## About the Role

* Master's or PhD in a quantitative field and 10+ years of analytics experience.
 * Proven senior leadership experience managing and developing multidisciplinary analytics teams in a large enterprise environment.
 * Deep expertise in data science and analytics, including hands-on experience with predictive modeling, statistical analysis, segmentation, and experimentation.
 * Demonstrated ability to deliver AI, machine learning, and analytics solutions that drive measurable business outcomes, ideally within financial services or consumer products.
 * Strong business acumen, with the ability to frame analytical problems in terms of business strategy and translate insights into executive-level recommendations.
 * Experience leading analytics across multiple concurrent business domains, balancing near-term delivery with longer-term capability building.
 * Exceptional stakeholder management and communication skills, with a track record of influencing senior leaders and cross-functional partners.
 * Proficiency in Python and/or R, and experience with modern data platforms such as Snowflake or Databricks.
 * Strong project and program management skills, including the ability to define success metrics, manage risks, and drive execution across complex initiatives.

Preferred Qualifications, Capabilities, And Skills

 * Consumer banking/financial services analytics across customer lifecycle, channels, marketing effectiveness, and servicing strategy
 * Interest/experience in economic opportunity, community development, financial health, or social impact-using data to drive measurable outcomes
 * Building KPI frameworks and multi-channel attribution for initiatives balancing growth and customer impact objectives
 * Hands-on generative AI experience (LLMs, retrieval-augmented generation, agentic AI frameworks)
 * Causal inference and experimentation at scale (A/B testing, robust testing frameworks)
 * Responsible AI knowledge: model governance and regulatory considerations in financial services
 * Driving analytics adoption via change management, self-service tooling, organizational enablement; familiarity with Agile/product practices

## Description

Join JPMorganChase's Consumer Banking Customer Data & Analytics team as a Data Scientist Director supporting the American Dream Initiative, a firmwide, multi-year effort to expand economic opportunity in communities across the United States. This is an exciting opportunity to help shape a high-profile strategic initiative by developing advanced analytics that drive customer engagement, inform strategic decision-making, and measure progress toward expanding economic opportunity and financial well-being across the country. This is a senior leadership role that requires technical expertise, strategic vision, and executive-level influence to translate complex data into clear actionable decisions.

As a Data Scientist Director at JPMorganChase within the Consumer Banking Customer Data & Analytics team, you will build and lead a high-performing team responsible for the end-to-end delivery of analytics solutions that support customer acquisition, engagement, servicing, and retention in support of the American Dream Initiative. You will define the analytics strategy, develop a high-performing team, and partner closely with stakeholders across the firm to transform data-driven insights into measurable business and community outcomes., * Define and drive the customer analytics strategy for the American Dream Initiative, aligning measurement and prioritization to core goals.

 * Build and lead a team to deliver high-impact insights across the customer lifecycle, performance, and program effectiveness.
 * Establish and oversee a performance measurement framework, including KPI development, executive reporting, experimentation, and impact assessment, to drive data-informed decision-making and program optimization.
 * Partner with Product, Marketing, Research, and business stakeholders to develop data-driven customer engagement strategies that improve acquisition, deepening, and retention.
 * Leverage emerging AI, machine learning, and analytics capabilities to develop innovative solutions that enhance customer outcomes and advance the initiative's goals.
 * Translate complex analyses into clear narratives and recommendations for senior leaders, balancing strategic ambition with operational feasibility, risk discipline, and measurable outcomes.


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