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# Deskside Support Technician

- **Company:** CareerCircle
- **Location:** San Diego, CA, United States (Remote available)
- **Experience:** Experienced
- **Salary:** $52,000.0 - $68,640.0
- **Contract:** Temporary to permanent
- **Skills:** Microsoft Windows, Active Directory, Artificial Intelligence, Macintosh Computers, Apple Mac Systems, Software Applications, Microsoft Azure, Business Software, Microsoft Outlook, Software Documentation, CompTIA Network+, Cyber Security, Information Systems, Imaging Technology, Virtual Private Networks (VPN), Local Area Networks, Microsoft Office, Azure Active Directory, Software Asset Management, Enterprise Application Integration, Office365, Software Troubleshooting, Peripherals, Microsoft InTune, Information Technology, Laptops, Servicenow
- **Published:** August 24, 2026
- **Apply:** https://www.careercircle.com/jobs/all/all/usa/ca/san-diego/18ef691b-0495-4ff1-b868-eff0f087592d

## About the Role

CompTIA A+
Communication
Microsoft 365
Problem Solving
Desktop Support
Customer Service
Active Directory
CompTIA Network+
Deskside Support
Microsoft Outlook
Peripheral Devices
Business Valuation
Microsoft Windows 10
Software Proficiency
Full Stack Development
Azure Active Directory
Artificial Intelligence
Business Transformation
Hardware Troubleshooting
Virtual Private Networks (VPN)
Troubleshooting (Problem Solving)
Microsoft Intune (Mobile Device Management Software), Windows 11, Office 365, O365, M365, intune, Azure, Active Directory, Service desk, Hardware support, Imaging equipment, servicenow, Support, Customer service, Troubleshooting, MAC, A+ Certification, Network+, Dell Hardware

Top Skills Details

Windows 11,Office 365,O365,M365,intune,Azure,Active Directory,Service desk,Hardware support,Imaging equipment,servicenow

Additional Skills & Qualifications

 - 2-3 years IT support experience (desktop/hardware/software)

 - Proficiency in Windows 10/11, Office 365, Active Directory, ServiceNow, imaging/deployment

 - Strong troubleshooting and problem-solving skills

 - Excellent communication skills for client-facing interactions

 - High school diploma (technical certifications preferred), Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

## Description

We are seeking a customer-focused Deskside Support Technician to join our IT support team in San Diego, CA. This position will provide Level I & II support for desktops, laptops, and related hardware/software, working directly with end users to troubleshoot and resolve issues quickly., Provide Level I & II desktop support for Windows 10/11 and Mac OS

 - Troubleshoot hardware, software, VPN, and peripheral issues

 - Manage imaging and deployment of new systems

 - Perform Active Directory administration (password resets, GPO)

 - Support Microsoft Office 365, including Exchange/Outlook troubleshooting

 - Maintain and upgrade systems, ensuring standard business applications and peripherals are operational

 - Resolve virus/malware issues and perform system clean-ups

 - Manage service tickets using ServiceNow

 - Assist with hardware distribution to nationwide locations

 - Maintain hardware/software inventory and perform warranty service tasks

 - Collaborate with team members and provide occasional technical guidance, Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
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