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# First Level Supporter

- **Company:** Amadeus FiRe AG
- **Location:** Karlsruhe, Germany (Remote available)
- **Salary:** €40,000.0 - €45,000.0
- **Contract:** Permanent contract
- **Skills:** Systems Integration, Information Technology
- **Published:** August 24, 2026
- **Apply:** https://www.adzuna.de/details/5853677651

## About the Role

* Erfolgreich abgeschlossene Ausbildung zum Fachinformatiker mit Schwerpunkt Systemintegration oder eine vergleichbare Qualifikation.
 * Sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift.
 * Sehr gute Auffassungsgabe sowie eigenständige und strukturierte Arbeitsweise.
 * Hohes Verantwortungsbewusstsein und professionelles Auftreten.

## Description

* Koordination und Kommunikation zu IT-Themen mit Mitarbeitern, internen Abteilungen und dem externen IT-Dienstleister.
 * Organisation und Verwaltung des zentralen IT-E-Mail-Postfachs sowie Aufgabenkoordination im IT-Team.
 * Planung von Terminen mit dem IT-Dienstleister und Organisation interner Kurzschulungen.
 * IT-bezogenes Projektmanagement bei Softwareeinführungen.
 * Überwachung der IT-Sicherheitsstandards.
 * Inventarisierung des IT-Bestands.


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