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# IT Supporter Helpdesk

- **Company:** Aschert & Bohrmann GmbH
- **Location:** Troisdorf, Germany
- **Salary:** €35,000.0 - €42,500.0
- **Contract:** Permanent contract
- **Skills:** Information Technology, User Accounts
- **Published:** August 24, 2026
- **Apply:** https://www.xing.com/jobs/troisdorf-it-supporter-helpdesk-150739113

## About the Role

* Abgeschlossene technische Berufsausbildung im IT-Bereich
 * Erste oder mehrjährige Erfahrung im IT-Support
 * Sehr gute Deutschkenntnisse sowie gute Englischkenntnisse
 * Serviceorientierte und strukturierte Arbeitsweise
 * Teamfähigkeit und Problemlösungskompetenz

## Description

* Full-timeEmployment type: Full-time
 * €35,000 - €42,500 (XING estimate)
 * On-site, * Betreuung der Anwender im 1st- und 2nd-Level-Support
 * Analyse und Behebung von Hard- und Softwareproblemen
 * Installation und Konfiguration von Arbeitsplätzen
 * Pflege von Benutzerkonten und Zugriffsrechten
 * Dokumentation von Supportfällen im Ticketsystem
 * Unterstützung bei IT-Projekten und Rollouts, * Moderne IT-Infrastruktur
 * Kollegiales Team
 * Entwicklungsmöglichkeiten


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