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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Product Manager iverse) - **Company:** Lufthansa AG - **Location:** Kelsterbach, Germany - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Application Lifecycle Management, Software as a Service, IT Management, Information Technology - **Published:** August 24, 2026 - **Apply:** https://www.xing.com/jobs/krakow-product-manager-diverse-157381638 ## About the Role * Several years of professional experience in IT, IT service management, application management or a comparable area, ideally with a focus on SaaS applications * 5+ years of practical experience supporting and managing SaaS applications or comparable business-critical IT solutions * Experience working with business-critical IT systems and responsibility for their stable operation * Strong ability to analyze business and functional requirements * Experience with provider and contract management * Understanding of IT Service Management, change management and IT project management principles * Ability to communicate technical concepts clearly * A Bachelor's or Master's degree in IT, Business Informatics, Business Administration or a comparable field is an advantage * Excellent English skills * German is an advantage ## Description Join Lufthansa Group Business Services and take ownership of business-critical SaaS applications supporting Lufthansa Group companies worldwide. As an IT Product Manager, you will combine product ownership, IT service management, business analysis and provider management. You will be responsible for the stable operation and continuous development of assigned applications. Tasks * Take E2E ownership for the operation, development and lifecycle management of assigned IT applications * Act as Product Manager for Shelf and Workiva, ensuring stable and reliable services for LHG users * Support the Product Manager responsible for Systran and Clarity * Ensure smooth operation, releases, upgrades, testing and continuous improvement of the applications * Monitor interfaces and automated processes to ensure their integrity, performance and reliability * Collect, structure and analyze business and functional requirements and translate them into viable IT solutions * Manage relationships with external IT providers, including SLAs, contracts, performance and service quality * Coordinate internal and external stakeholders to ensure timely delivery and resolution of issues * Lead or support the onboarding of new applications, including Workiva within LGBS * Coordinate implementation of new solutions * Ensure compliance with relevant IT governance, security, risk and architecture requirements *Perform all other duties assigned or delegated by supervisors Behind the scenes Video: https://player.vimeo.com/video/813204489 Lufthansa Group Business Services * New branded and modern office: 200 adjustable desks, several types of meeting rooms, bike amenities, lounge rooms and chill out spaces, cozy kitchens and excellent public transport in a walking distance (rondo Matecznego) Video: https://player.vimeo.com/video/813204489 Lufthansa Group Business Services * New branded and modern office: 200 adjustable desks, several types of meeting rooms, bike amenities, lounge rooms and chill out spaces, cozy kitchens and excellent public transport in a walking distance (rondo Matecznego) ## Related Videos - [Enabling intelligent logistics automation: home-grown Industrial IoT platform at Austrian Post](https://www.wearedevelopers.com/videos/2018-enabling-intelligent-logistics-automation-home-grown-industrial-iot-platform-at-austrian-post) - [Your Manager Doesn’t Come with a User Manual (But You Can Totally Write One)](https://www.wearedevelopers.com/videos/1495-your-manager-doesn-t-come-with-a-user-manual-but-you-can-totally-write-one) - [Beyond the Hype: Building Trustworthy and Reliable LLM Applications with Guardrails](https://www.wearedevelopers.com/videos/1594-beyond-the-hype-building-trustworthy-and-reliable-llm-applications-with-guardrails) - [Next Level Enterprise Architecture: Modular, Flexible, Scalable, Multichannel and AI-Ready?](https://www.wearedevelopers.com/videos/1017-next-level-enterprise-architecture-modular-flexible-scalable-multichannel-and-ai-ready) - [Engineering/Manager Pendulum: Generating compound interest on your career](https://www.wearedevelopers.com/videos/100348-engineering-manager-pendulum-generating-compound-interest-on-your-career) - [Navigating the Corporate Jungle: Life as a Developer in a large Company](https://www.wearedevelopers.com/videos/621-navigating-the-corporate-jungle-life-as-a-developer-in-a-large-company) ## Related Articles - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer) - [Starter Kit For Job Applications For Developers](https://www.wearedevelopers.com/magazine/7-starter-kit-for-job-applications-for-developers) - [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [The Biggest German Tech Companies](https://www.wearedevelopers.com/magazine/424-the-biggest-german-tech-companies) - [IT Salaries in Germany](https://www.wearedevelopers.com/magazine/287-it-salaries-in-germany)