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# ICT Servicedesk Engineer

- **Company:** Kingfisher It
- **Location:** Kortrijk, Belgium (Remote available)
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Domain Name System (DNS), Information Technology
- **Published:** August 25, 2026
- **Apply:** https://www.jobat.be/nl/jobs/ict-servicedesk-engineer/job_6006057

## About the Role

* Graduaat of Bachelor in IT
 * Minstens een eerste werkervaring als Support of gelijkaardig
 * Kennis van Windows en Microsoft 365
 * Communicatief sterk en hulpvaardig
 * Je werkt in het Nederlands

Graduaat Beperkte ervaring (< 2 jaar) Nederlands

## Description

Je bent het eerste aanspreekpunt voor IT-vragen en ondersteunt klanten via telefoon, e-mail en ticketing rond Microsoft 365, Windows, netwerken, printers en andere IT-toepassingen.
Daarnaast beheer je gebruikersaccounts, mailboxen, domeinen en DNS binnen Microsoft 365 en zorg je voor een correcte opvolging van tickets. Je zoekt zelfstandig naar oplossingen, escaleert wanneer nodig en helpt mee de interne documentatie en kennisbank verder uit te bouwen.


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