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# Content Designer

- **Company:** Connect2Hackney
- **Location:** London, UK
- **Experience:** Expert
- **Salary:** £78,000.0 - £81,900.0
- **Contract:** Temporary contract
- **Skills:** Agile Methodology, User-Centered Design
- **Published:** August 25, 2026
- **Apply:** https://find.jobs/jobs-near-me/apply/ats-redirect/?id=2940285378-2

## About the Role

To hit the ground running, we are looking for a practitioner who brings a "user-first" mindset to the table.

The Must-Haves (CV Essentials):

 * Experience: At least 3 years of professional experience specifically as a Content Designer.
 * Sector Knowledge: Proven experience working as a Content Designer within the UK Public Sector (Local or Central Government).
 * Agile Expertise: Significant experience working in multi-disciplinary teams (alongside developers, designers, and researchers) within an Agile environment.

Technical Proficiencies:

 * User-Centred Design: Expert at translating user stories into accessible, plain-language content that works with assistive technologies.
 * Strategic Thinking: Ability to focus on outcomes rather than just activities, contributing to broader content strategies and policies.
 * Stakeholder Management: A knack for tailoring communication to different audiences and using evidence to explain difficult design decisions.
 * Content Lifecycle: A deep understanding of why content maintenance and governance are just as important as the initial creation.

## Description

The London Borough of Hackney is known for its innovation and commitment to its residents. As a Content Designer here, you won't just be writing copy, you'll be designing end-to-end user journeys that dismantle complexity and ensure accessibility for all., You will be responsible for creating, evaluating, and reviewing content at every stage of the user journey. Acting at a level equivalent to a Civil Service HEO/SEO, you will:

 * Design with Data: Use evidence, user research, and performance data to make informed content decisions.
 * Prototype to Persuade: Use everything from paper sketches to digital prototypes to visualise content in context and show the "why" behind your work.
 * Build Bridges: Work across government departments to influence stakeholders, build consensus, and ensure the user's voice is never lost in translation.
 * Standard Bearer: Contribute to and champion style guides and content patterns, ensuring Hackney remains a leader in the cross-government content community.
 * Iterate Constantly: Work in a fast-paced, Agile environment where you'll learn from mistakes, take calculated risks, and pivot based on user needs.


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