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# Trade Floor Support IT Engineer

- **Company:** Wwt Emea Uk Limited
- **Location:** London, UK
- **Salary:** £78,000.0 - £83,200.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Active Directory, JIRA, Dynamic Host Configuration Protocol, Domain Name System (DNS), Image Management, Virtual Private Networks (VPN), System Center Configuration Manager, Networking Basics, TCP/IP, System Availability, Microsoft InTune, Deployment Automation, Patch Management, Servicenow
- **Published:** August 25, 2026
- **Apply:** https://www.totaljobs.com/job/trade-floor-support-engineer/wwt-emea-uk-limited-job107895321

## About the Role

* Proven experience in Trade Floor or Front Office IT Support within financial services.
 * Strong hands-on experience with Windows 10 / Windows 11 support, upgrades, and migrations.
 * Solid troubleshooting experience with Microsoft 365, Active Directory, and Exchange.
 * Experience using desktop deployment and imaging tools such as SCCM, Intune, or Autopilot.
 * Familiarity with market data platforms (e.g., Bloomberg, Refinitiv, or similar).
 * Experience supporting multi-monitor trading environments and specialist trading hardware.
 * Good understanding of network fundamentals (TCP/IP, DNS, DHCP, VPN).
 * Experience with incident management tools such as ServiceNow or Jira.
 * Strong problem-solving, communication, and stakeholder management skills in high-pressure environments.

## Description

An opportunity for an experienced Trade Floor IT Support Engineer to provide high-quality technical support within a fast-paced front-office trading environment. The role focuses on delivering responsive, hands-on support to trading floor users, ensuring minimal disruption to critical trading activities and maintaining high availability of trading technology., * Provide on-site and remote IT support for front-office trading floor users.

 * Troubleshoot and resolve hardware, software, and connectivity issues across desktops, laptops, and trading peripherals.
 * Support and maintain trading floor technologies, including market data applications, trading platforms, and communication tools.
 * Manage and support Windows 10 and Windows 11 environments, including OS upgrades and migration projects.
 * Perform desktop builds, imaging, software installation, and patch management.
 * Maintain and support trading floor hardware, including multi-monitor setups, docking stations, and specialist trading equipment.
 * Work collaboratively with infrastructure, network, and application support teams to resolve complex issues.
 * Respond rapidly to incidents in a time-critical trading environment.
 * Maintain documentation, asset records, and support procedures.
 * Contribute to technology rollouts, upgrades, and continuous improvement initiatives.


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