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# MAT Program Lead

- **Company:** McLeod Centers For Wellbeing
- **Location:** Monroe, NC, United States
- **Experience:** Expert
- **Salary:** $60,320.0 - $66,040.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Outlook, Microsoft Office, Microsoft SharePoint, Electronic Medical Records, Microsoft Onedrive
- **Published:** May 19, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=6ca3f19566bfb726

## About the Role

Do you have a valid Licensed Clinical Social Worker license?, Do you have experience in Workflow management (operations management method)?, Do you have a Bachelor's degree?, * Bachelor's degree or equivalent professional experience (required).

 * CADC or clinical licensure (LCAS, LCMHC, LMFT, LCSW) preferred but not required.
 * Strong organizational, leadership, and communication skills.
 * Ability to balance patient-facing responsibilities with administrative duties., * Strong problem-solving and sound judgment skills
 * Ability to maintain confidentiality and professionalism
 * Clear oral and written communication abilities
 * Commitment to quality documentation and accuracy in electronic health records
 * Ethical decision-making and respect for organizational values
 * Effective planning, prioritization, and time management skills

Technology & Systems:

 * Proficiency with Microsoft Office tools including Outlook, SharePoint, OneDrive, and Teams
 * Comfort using electronic systems for documentation and communication

## Description

This role is comprised of approximately 70% patient services and 30% administrative responsibilities and works closely with the Program Manager to ensure program efficiency, staff support, and patient-centered care., * Serve as a liaison for daily program operations and assist with coordinating workflow and communication.

 * Support and guide administrative staff by providing direction, coaching, and performance feedback.
 * Assist with onboarding new employees and facilitate their successful integration into the organization.
 * Participate in continuous performance improvement initiatives and support achievement of key performance indicators (KPIs).
 * Address patient concerns and assist with behavioral or conduct intervention plans as needed.
 * Provide clear expectations, education, and guidance to staff while fostering a positive work environment.
 * Assist with setting program objectives, identifying goals, and evaluating departmental outcomes.
 * Utilize effective problem-solving and conflict resolution skills to promote collaboration and strong team relationships.
 * Participate in leadership and program meetings.
 * Develop and maintain relationships with community agencies and programs to support collaboration and referrals.
 * Participate in performance improvement plans and organizational initiatives as assigned., This role does not have direct supervisory responsibilities but serves as a key point of contact for front office and program staff, particularly in the absence of the Program Manager.


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