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# Cyber Security Service Manager M - F H/F

- **Company:** Airbus S.A.S.
- **Location:** Toulouse, France (Remote available)
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Network Analysis, Cyber Security, Security Orchestration, Automation & Response
- **Published:** August 25, 2026
- **Apply:** https://www.hellowork.com/fr-fr/emplois/82635274.html

## About the Role

Min 5 years of professional experience in Cyber security

 - Certifications of GIAC or comparable
 - Vendor certification on products
 - ITIL Foundation and beyond
 - Service Management experience
 - Project Management experience
 - Experience and knowledge in security tooling and usage
 - Experienced in working of difficult and challenging environments
 - Good communication skills
 - Remote working in an international team
 - Team collaboration
 - Fluent in French and in English.

## Description

Define the Service and Product Lines descriptions, the SLA, OLA contracts and KPIs together with the various involved business domains in agreement with the product manager

 - Monitor reports and manages the fulfilment of the SLAs
 - Manage actions for mitigation in case of non- fulfillment in agreement with the product manager
 - Manage the maintenance cost allocation together with the business
 - Define the required corrective actions to be led to meet the objectives and drives the associated operational teams
 - Ensure services are delivered in accordance with agreed customer requirements and that they continue to meet or exceed expectations
 - Manage SOC Operational KPI´s, Evolution & Enhancements
 - Support cyber security strategy development
 - SupportInvestigationofSOC alerts and security incidents
 - Support incident response in crisis mode
 - Contribute to the industrialization of Tooling (Log Management, EDR, SOAR, ...), Network analysis, Host analysis, Detection, ....


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