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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Application Support Developer - **Company:** Bupa - **Location:** Brighton and Hove, UK - **Salary:** £46,300.0 - **Contract:** Permanent contract - **Skills:** Java (Programming Language), JavaScript (Programming Language), Amazon Web Services, Microsoft Azure, Databases, Github, IT Management, JSON, PostgreSQL, MongoDB, Node.Js, Redis, JSON Web Token, PL-SQL, SQL Databases, Transact-SQL, TypeScript, Google Cloud, Postman, ReactJS, Apigee, Kubernetes, Information Technology, Cassandra, Apache Kafka, Software Coding, Restful APIs - **Published:** August 25, 2026 - **Apply:** https://bupa.wd3.myworkdayjobs.com/EXT_CAREER/job/Brighton/Application-Support-Developer_R1221246 ## About the Role * Experience working in an IT application support function * Experience of mentoring peers and more junior staff. * Expert in database technologies such as PL/SQL and/or T-SQL * Experience of working in a matrix managed environment, with mixed teams including * Knowledge and experience of a broad range of technologies. * Excellent interpersonal, communication and influencing skills are required with emphasis on achieving results and successful outcomes. * Experience of working in a matrix managed environment, with mixed teams including contractors and outsourced vendors * Experience working with REST API, Apigee, GCP, Java, JSON, SQL, React, Typescript * Desirable experience with Postman, Kafka, Kubernetes, PostgreSQL, MongoDB, Node.js, JavaScript , ChromeDevTools, Azure/AWS, JWT, Azure DevOps/GitHub, Redis, Cassandra ## Description The purpose of the Application Support Developer is to ensure an exceptional customer experience for Bupa Global's IT system users by swiftly and effectively responding to and resolving IT Incidents, Events, Requests and queries. You will also be expected to develop code, according to project / business requirements, and/or ensure that our third parties do. The role holder will be the technical expert supporting the rest of the I.T. Team. This includes investigating and resolving complex, challenging and urgent IT issues and opportunities; along with ensuring other developers are writing code according to the business need How you'll help us make health happen: * Responsible for being the technical authority within your domains and keeping your own skills current. * Help train colleagues on technologies, where there is a lack of knowledge. * Help design solutions and, together with third parties, ensure all code is built securely, performant, and to specification. * Resolve IT Incidents and Events, observing operational priority, impact and SLAs, in a timely manner, escalating where appropriate. * Work on different systems, and issues, beyond own expertise; whilst maintaining quality of service. * Focus on root cause analysis and resolution for re-occurring Incidents and Events and make long term recommendations and fixes. * Complete IT Requests in an effective manner, by understanding the true business requirement, outcome and suitable technical solutions. * Recommend opportunities to IT management to improve the overall IT strategy and value of IT to Bupa Global * On-boarding assigned new IT systems into the Production Services function, acting as the interface with Projects and Vendors and, where appropriate, being embedded in major change projects and programmes; ensuring delivered services are supportable (appropriate monitoring & alerting, tooling, reliability). * Take part in implementation and change control activities. * Deliver timely and appropriate communication to stakeholders and internal customers, providing acknowledgement and effective updates. * Act as a single Bupa Global IT function, supporting systems and colleagues across the Market Unit. * Work in partnership with in-sourced and outsourced IT service providers, including Global IS&T and overseas based IT support managed service functions ## Related Videos - [Reducing LLM Calls with Vector Search Patterns - Raphael De Lio (Redis)](https://www.wearedevelopers.com/videos/1714-reducing-llm-calls-with-vector-search-patterns-raphael-de-lio-redis) - [Tips and Tricks for Working with JSON](https://www.wearedevelopers.com/videos/1229-tips-and-tricks-for-working-with-json) - [Navigating the Corporate Jungle: Life as a Developer in a large Company](https://www.wearedevelopers.com/videos/621-navigating-the-corporate-jungle-life-as-a-developer-in-a-large-company) - [Accelerating Authentication Architecture: Taking Passwordless to the Next Level](https://www.wearedevelopers.com/videos/733-accelerating-authentication-architecture-taking-passwordless-to-the-next-level) - [Introducing JSON Structure](https://www.wearedevelopers.com/videos/100219-introducing-json-structure) - [Migrating half a million users to a new payment service provider](https://www.wearedevelopers.com/videos/730-migrating-half-a-million-users-to-a-new-payment-service-provider) ## Related Articles - [Software Engineer Salary London](https://www.wearedevelopers.com/magazine/252-software-engineer-salary-london) - [Frontend Developer Salary in The UK](https://www.wearedevelopers.com/magazine/233-frontend-developer-salary-in-the-uk) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Software Engineer Salary in The UK](https://www.wearedevelopers.com/magazine/231-software-engineer-salary-in-the-uk) - [Fullstack Developer Salary UK](https://www.wearedevelopers.com/magazine/251-fullstack-developer-salary-uk)