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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Enterprise Operations Manager III - **Company:** SMS Data Products Group, Inc. - **Location:** Sumter, SC, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Dynamic Host Configuration Protocol, Domain Name System (DNS), IT Management, Information Technology Operations, Windows Servers, Network Architecture, Networking Basics, Network Connections, NIPRNet, Remote Access Technology, System Availability, Firewalls (Computer Science), Information Technology, Server Operating Systems & Platforms - **Published:** August 25, 2026 - **Apply:** https://diversityjobs.com/main/sendform/8/8/28176/1/18058570?backUrl=%2Fcareer%2F18058570%2FEnterprise-Operations-Manager-Iii-South-Carolina-Sumter ## About the Role B.S. in related field, and 5 or more years' relevant experience; or 7 or more years' relevant experience * IT operations/services management * Unix/Linux, and Firewall experience * LAN and WAN Enterprise support experience * Must possess experience and demonstrate an understanding with installation of Microsoft Windows Server in Host and Compute Environments, and Windows Server using server images. * Experience with implementation of storage solutions, high availability, Domain Name Systems (DNS), Dynamic Host Configuration Protocol (DHCP), network connectivity and remote access solutions, core and distributed network solutions, advance network infrastructure, and maintain and monitor server environments. ## Description SMS is seeking a highly skilled Enterprise Operations Manager to lead and coordinate enterprise network operations in support of AFCENT mission requirements. This role provides oversight of technical teams responsible for monitoring, sustaining, and improving the AFCENT enterprise network, with a focus on network performance, service quality, outage coordination, operational impact assessments, and continuous process improvement. AFCENT's mission is to deliver combat-ready air, space, communications, and cyberspace capability for USCENTCOM, helping maintain security and stability throughout Southwest Asia. We support the AFCENT Commander, USCENTCOM, coalition and joint partners, and warfighters who rely on NIPRNet, SIPRNet, partner networks, and other command-and-control systems. The AFCENT NOSC program is focused on running and protecting a 24/7 enterprise network and systems operations, including cybersecurity, engineering, maintenance, and technical support, keeping the AFCENT's theater communications and IT infrastructure ready, secure, and available to effectively execute the AFCENT mission., * Plan, organize, and manage staff and overall operations management to ensure alignment. * Responsible for the overall monitoring, status reporting and coordination of actions for the AFCENT enterprise network. * Provide oversight and guidance to a team of technical professionals responsible for supporting the AFCENT enterprise network. * Responsible for the management of network performance and end-to-end service quality for the Network infrastructure. * Reviews and analyze overall end-to-end network performance to maintain an acceptable level of network quality of service. * Participates in the assessment and selection of the network performance and management tools/systems for existing and new network technologies and services. * Develop Standard Operating Procedures (SOPs) on to respond to unexpected issues or planned/unplanned disruptions. * Identify trends that may lead to service or network disruption and recommend remediation actions. * Conduct operational impact assessments of outages and potential outages. * Coordinate and manage authorized service interruptions with internal and external stakeholders. * Report status of planned and unplanned outages and disruptions. * Identify opportunities for process improvement and collaborate with multi-functional teams for implementation. * Perform any additional duties as required by local policy and guidance. * Provide General IT Management support * Provide General Networking support. * Provide WAN Enterprise support * Provide meetings/briefings support * Provide functional training support as required. * Provide CONUS/OCONUS deployment/TDY travel support as required. ## Related Videos - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Your Manager Doesn’t Come with a User Manual (But You Can Totally Write One)](https://www.wearedevelopers.com/videos/1495-your-manager-doesn-t-come-with-a-user-manual-but-you-can-totally-write-one) - [This Is Not Your Father's .NET](https://www.wearedevelopers.com/videos/967-this-is-not-your-father-s-net) - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [Engineering/Manager Pendulum: Generating compound interest on your career](https://www.wearedevelopers.com/videos/100348-engineering-manager-pendulum-generating-compound-interest-on-your-career) - [Introducing Digital Samba Embedded Video Conferencing API MCP Server](https://www.wearedevelopers.com/videos/1640-introducing-digital-samba-embedded-video-conferencing-api-mcp-server) ## Related Articles - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [Best Paying Jobs in Technology](https://www.wearedevelopers.com/magazine/256-best-paying-jobs-in-technology)