> Markdown version of [/jobs/ext/2219968-senior-servicenow-developer-irm-grc](https://www.wearedevelopers.com/jobs/ext/2219968-senior-servicenow-developer-irm-grc). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Senior ServiceNow Developer - IRM/GRC - **Company:** WEST Inc - **Location:** Chicago, IL, United States - **Experience:** Expert - **Salary:** $121,600.0 - $143,000.0 - **Contract:** Permanent contract - **Skills:** JavaScript (Programming Language), Computer-Aided Design, Artificial Intelligence, Control Objectives for Information and Related Technology (COBIT), Data Structures, Raw Data, Systems Integration, Enterprise Software Applications, Client Side Scripting, Servicenow - **Published:** August 25, 2026 - **Apply:** https://www.dice.com/job-detail/612eae48-21c3-4ee5-80a0-f7e4ecc777b1 ## About the Role * 4+ years of experience developing and configuring solutions on the ServiceNow platform. * Deep hands-on implementation experience with at least two ServiceNow IRM/GRC areas, such as Risk Management, Policy and Compliance Management, Audit Management, or Third-party Risk Management. * Working knowledge of IRM concepts and data relationships, including entities, risks, controls, control objectives, assessments, issues, indicators, and risk-response or remediation workflows. * Strong ServiceNow development skills, including JavaScript, Flow Designer, business rules, client scripts, UI policies, ACLs, workspaces, reporting, and dashboards. * Experience leading technical workstreams or owning ServiceNow development deliverables through requirements, build, testing, migration, release, and documentation. * Ability to travel 25 to 50% and to work permanently in the United States without sponsorship. * A commitment to inclusion and diversity, and openness to new ideas and perspectives. Preferred Experience * Experience delivering IRM solutions for utilities, financial services, healthcare, energy, or other regulated and asset-intensive industries. * Experience integrating external regulatory content, risk data, control libraries, or enterprise systems with ServiceNow IRM. * Experience with Advanced Risk Assessment, Smart Assessment Engine, IRM workspaces, Performance Analytics, or automated indicators and metrics. * ServiceNow Certified System Administrator (CSA), Certified Application Developer (CAD), or relevant GRC/IRM implementation certifications. * Experience incorporating AI tools into day-to-day delivery workflows while assessing accuracy, security, bias, and output quality. ## Description West Monroe is seeking a Senior ServiceNow Developer - IRM/GRC to help clients modernize governance, risk, and compliance capabilities on the ServiceNow platform. This role will lead technical workstreams and design, configure, and develop GRC/IRM solutions that strengthen risk oversight, control assurance, policy compliance, audit readiness, and issue remediation. You will partner with business, risk, compliance, audit, security, and technology stakeholders to deliver outcomes-focused solutions for our clients. What You Will Do * Lead ServiceNow IRM development workstreams from requirements and technical design through configuration, testing, deployment, and documentation. * Design and configure solutions across ServiceNow Risk Management, Policy and Compliance Management, Audit Management, Third-party Risk Management, and related IRM capabilities. * Translate risk methodologies, control frameworks, policies, regulatory obligations, and audit requirements into technical designs, workflows, assessments, integrations, and platform configurations. * Configure IRM data structures and relationships for entities, risks, risk statements, controls, control objectives, authority documents, citations, issues, indicators, and remediation activities. * Build and enhance risk assessments, control attestations and testing, policy exceptions, issue-management workflows, approvals, notifications, reports, dashboards, and workspace experiences. * Configure and customize ServiceNow using JavaScript, Flow Designer, business rules, client scripts, UI policies, ACLs, workspaces, reporting, and dashboards. * Own technical quality through design reviews, code and configuration reviews, testing, troubleshooting, release support, documentation, and proactive management of delivery risks. * Use AI and automation tools to accelerate analysis, improve delivery efficiency, and support high-quality client outcomes while applying sound judgment to validate outputs. Business Development * Serve as a ServiceNow technical subject matter expert during pursuits, solutioning sessions, proposals, and client presentations. * Help identify opportunities to expand ServiceNow GRC/IRM and related capabilities within client accounts. * Contribute technical perspectives to estimates, implementation roadmaps, solution approaches, and statements of work. Practice Development * Develop reusable ServiceNow architecture patterns, accelerators, technical standards, and delivery methodologies. * Mentor developers and consultants while building ServiceNow GRC/IRM technical capabilities across the practice. * Stay current on ServiceNow platform capabilities and contribute expertise to internal knowledge sharing, recruiting, and thought leadership. ## Related Videos - [Applying Agile Principles to Incident Management ](https://www.wearedevelopers.com/videos/101-applying-agile-principles-to-incident-management) - [Data Governance in the Era of AI](https://www.wearedevelopers.com/videos/1622-data-governance-in-the-era-of-ai) - [Phel, a native Lisp for PHP](https://www.wearedevelopers.com/videos/791-phel-a-native-lisp-for-php) - [SRE Methods In an Agency Environment](https://www.wearedevelopers.com/videos/348-sre-methods-in-an-agency-environment) - [Robots are coming into the wild! 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