> Markdown version of [/jobs/ext/2220010-forward-deployed-engineer](https://www.wearedevelopers.com/jobs/ext/2220010-forward-deployed-engineer). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Forward Deployed Engineer - **Company:** F5 Networks, Inc. - **Location:** New York, NY, United States - **Experience:** Expert - **Salary:** $146,400.0 - $183,000.0 - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Software as a Service, OpenShift, Red Hat Enterprise Linux - **Published:** August 25, 2026 - **Apply:** https://ffive.wd5.myworkdayjobs.com/f5jobs/job/Field-NY-Metro/Principal-Customer-Engineer_RP1038014 ## About the Role * 8+ years in a Post-Sales technical role (e.g., TAM, Solutions Engineer, Integration Engineer, Implementation Consultant, or similar) * Experience building and/or deploying AI Systems/Applications * Strong understanding of enterprise infrastructure (e.g., networking, containers, security protocols) * Experience leading technical deployments (on-prem, hybrid, or complex SaaS integrations) * Experience working with enterprise customers in regulated industries (huge bonus: AI/ML or cybersecurity products) * Excellent communication and project management skills - you can set expectations, drive timelines, and keep everyone aligned * Ability to thrive in a high growth environment - comfortable with ambiguity, self-directed, and proactive. * Red Hat Certified Specialist in OpenShift Administration - nice to have ## Description As our Forward Deployed Engineer, you'll play a critical role in ensuring customer success from the moment a deal is signed. You'll lead technical onboarding and implementation efforts, serve as the customer's primary post-sales technical point of contact, and work closely with Solutions Engineering, and Support to drive adoption, reduce time-to-value, and lay the foundation for successful long-term partnerships. This is a hands-on, high-impact role for someone who thrives in early-stage environments, wears many hats, and wants to help shape the customer journey in a fast-growing AI security market. Key Responsibilities * Lead technical onboarding and implementation for new customers, including planning, scoping, milestones, and success metrics * Own the post-sales relationship from a technical standpoint, serving as the main point of contact for customer engineering and security teams * Develop and execute structured implementation plans to ensure customers achieve First Time to Value quickly and reliably * Proactively manage risk by identifying blockers, misaligned expectations, or skill gaps - on either side - and escalating as needed * Collaborate cross-functionally with Sales, Engineering, Services and Product to ensure successful handoffs and knowledge sharing * Document repeatable processes, technical guides, implementation templates, and internal runbooks * Coordinate support needs, triage technical issues, and ensure efficient collaboration with Support and Dev. teams * Act as a customer advocate, gathering feedback and insights to inform roadmap and future services ## Related Videos - [This Is Not Your Father's .NET](https://www.wearedevelopers.com/videos/967-this-is-not-your-father-s-net) - [Beyond the Hype: Building Trustworthy and Reliable LLM Applications with Guardrails](https://www.wearedevelopers.com/videos/1594-beyond-the-hype-building-trustworthy-and-reliable-llm-applications-with-guardrails) - [Edit Your Future: Queerverse Radical AI](https://www.wearedevelopers.com/videos/909-edit-your-future-queerverse-radical-ai) - [Shipping Faster with Less: Render on Cloud Hosting, AI Workloads, and the Future of DevOps](https://www.wearedevelopers.com/videos/1894-shipping-faster-with-less-render-on-cloud-hosting-ai-workloads-and-the-future-of-devops) - [From Code to Motion: Building an Autonomous Hat-Hunting Robot with Kubernetes & ML](https://www.wearedevelopers.com/videos/1609-from-code-to-motion-building-an-autonomous-hat-hunting-robot-with-kubernetes-ml) - [From Zero to Hero: Launch & Manage Your Cloud Apps with Free OpenShift & Red Hat Developer Hub](https://www.wearedevelopers.com/videos/1023-from-zero-to-hero-launch-manage-your-cloud-apps-with-free-openshift-red-hat-developer-hub) ## Related Articles - [Navigating the AI Shift](https://www.wearedevelopers.com/magazine/629-navigating-the-ai-shift) - [How to Become an AI Engineer](https://www.wearedevelopers.com/magazine/331-how-to-become-an-ai-engineer) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [Stephan Gillich - Bringing AI Everywhere](https://www.wearedevelopers.com/magazine/489-stephan-gillich-bringing-ai-everywhere) - [What Industries Outside of AI Are Hiring The Most AI Experts?](https://www.wearedevelopers.com/magazine/98-what-industries-outside-of-ai-are-hiring-the-most-ai-experts) - [Trustworthy AI Starts at Deployment: 5 Checks Before You Ship](https://www.wearedevelopers.com/magazine/753-trustworthy-ai-starts-at-deployment-5-checks-before-you-ship)