> Markdown version of [/jobs/ext/2222182-mainframe-systems-programmer-cics](https://www.wearedevelopers.com/jobs/ext/2222182-mainframe-systems-programmer-cics). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Mainframe Systems Programmer - CICS - **Company:** Ensono - **Location:** Salem, OR, United States (Remote available) - **Experience:** Expert - **Salary:** $65,000.0 - $123,000.0 - **Contract:** Permanent contract - **Skills:** IBM System I, Customer Information Control System (CICS), Disaster Recovery, Mainframes, Performance Monitor - **Published:** August 25, 2026 - **Apply:** https://dejobs.org/x/x/DA49746473CC4DAAA3B2834F4FF45B4B/job/ ## About the Role * Bachelor's degree required and/or equivalent work experience. * 5+ years experience on the zSeries (mainframe) platform including "hands on" technical experience (installation and maintenance of products) related to CICS TS and OEM product support. * Thorough working knowledge of the capabilities and use of CICS TS and installation and tailoring of CICS TS and as well as CICS TS related OEM products. * Thorough working knowledge and experience with the use of IBM's SMP/E. * Strong analytical skills and understanding of CICS TS concepts, configuration and tailoring. * Thorough working knowledge of products used to monitor performance of CICS TS regions. * Self-motivated and able to work independently. * Must be able to multi-task and work under short deadlines and in high pressure situations. * Excellent communication skills (written, verbal and presentations) * Ability to work as part of a team, as well as independently. ## Description Provide premium software support and services to Ensono mainframe clients as they relate to CICS. Key Areas of Focus for this Role * Fulfill customer service orders (CSOs) for mainframe z/OS customers in a timely manner as they pertain to CICS TS and related OEM software products. * Provide primary support for reported problems related to CICS TS and related OEM software products. * Provide support on 24 x 7 x 365 basis and in multiple time zones. * Follow procedures for installing OEM software products efficiently and according to best practices and Ensono standards (for productivity/scalability purposes). * Work with members of other functional towers in preparing customer partitions for regular (approximately once per year) operating system upgrade process via a checklist of proactive actions. * Provide key support for customer migration services (new customer transitions) as they pertain to CICS TS and related OEM software products. * Assist the assigned project manager in the migration of newly acquired customers such that all technical hurdles are addressed in a timely manner and do not impede the expected progress of the transition nor the targeted migration date. * In joint cooperation with the Disaster Recovery Services, successfully execute tasks associated with any given customer's disaster recovery plans. * Adhere to a schedule that efficiently manages resources and allows timely implementations. * Follow ITSM change control procedures g: * Implementing vendor product specific corrections ("fixes") and * Upgrading, maintaining, enhancing or providing new options to applicable z/OS products within any given customer * undefined ## Related Videos - [".Net is too slow" was not an option](https://www.wearedevelopers.com/videos/100176-net-is-too-slow-was-not-an-option) - [Building with IBM Bob](https://www.wearedevelopers.com/videos/100275-building-with-ibm-bob) - [Convincing Product teams to Adopt Gitops in a Large Org](https://www.wearedevelopers.com/videos/1936-convincing-product-teams-to-adopt-gitops-in-a-large-org) - [Cloud as the new mainframe: why the cloud hype does not reflect the dev reality](https://www.wearedevelopers.com/videos/797-cloud-as-the-new-mainframe-why-the-cloud-hype-does-not-reflect-the-dev-reality) - [Hands-on Journey to Quantum Computing with IBM](https://www.wearedevelopers.com/videos/137-hands-on-journey-to-quantum-computing-with-ibm) - [Can This Elephant Dance? 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