> Markdown version of [/jobs/ext/2224152-mitarbeiter-it-support-in-rodermark-hybrides-arbeiten-remote-prasenz](https://www.wearedevelopers.com/jobs/ext/2224152-mitarbeiter-it-support-in-rodermark-hybrides-arbeiten-remote-prasenz). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

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# Mitarbeiter IT Support in Rödermark - hybrides Arbeiten (Remote & Präsenz)

- **Company:** DIS AG
- **Location:** Rödermark, Germany
- **Salary:** €41,000.0 - €49,500.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Microsoft Office
- **Published:** August 25, 2026
- **Apply:** https://www.xing.com/jobs/frankfurt-main-mitarbeiter-it-support-roedermark-hybrides-arbeiten-remote-praesenz-157282119

## About the Role

* Idealerweise eine erfolgreich abgeschlossene Ausbildung im Bereich IT
 * Umfassende Erfahrungen im Support von Windows 10 und Microsoft Office
 * Erfahrungen im Support von mobilen Geräten (Android, iOS)
 * Kenntnisse im Umgang mit gängigen Soft- und Hardwareplattformen
 * Sehr gute Deutschkenntnisse in Wort und Schrift

## Description

* Anfragen und Störungen werden per Telefon-E-Mail oder Monitoring-System entgegengenommen, bearbeitet und beantwortet
 * Störungen werden proaktiv analysiert und behoben; nicht lösbare Probleme werden weitergeleitet und deren Bearbeitung überwacht
 * Assistenz bei den Aufgaben der IT-Administratoren
 * Supportvorgänge werden dokumentiert und Lösungseinträge in der Wissensdatenbank erstellt


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