> Markdown version of [/jobs/ext/2224913-it-support-specialist](https://www.wearedevelopers.com/jobs/ext/2224913-it-support-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Support Specialist - **Company:** CareerCircle - **Location:** Pittsboro, IN, United States - **Salary:** $41,600.0 - $72,800.0 - **Contract:** Temporary to permanent - **Skills:** Microsoft Access, Microsoft Windows, Active Directory, Artificial Intelligence, Apple IOS, Apple Mac Systems, Microsoft Outlook, Software as a Service, Microsoft Dynamics CRM, Executive Information Systems, Identity and Access Management, Issue Tracking Systems, Microsoft Dynamics, Microsoft Office, Windows PowerShell, Microsoft SharePoint, Microsoft InTune, Information Technology, Servicenow, User Accounts - **Published:** August 25, 2026 - **Apply:** https://www.careercircle.com/jobs/all/all/usa/in/pittsboro/c9205506-87c4-4f31-b8d6-09d661ac8096 ## About the Role Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. ## Description ServiceNow, Prioritization Issue Tracking Desktop Support Customer Service Active Directory Technical Issues Microsoft Outlook Help Desk Support Business Valuation Technical Engineering Full Stack Development Artificial Intelligence Business Transformation, * Customer Sercice * IT Support * Active Directory * Printers * Hardware * Software * Ticketing, Our technical engineering partner is hiring an IT SUPPORT SPECIALIST to join the rapidly growing business. The IT SUPPORT SPECIALIST will work Tier 1/2 duties as help desk and desktop support. Work is managed via tickets and user inquires. The IT SUPPORT SPECIALIST will have strong customer service skills along with advanced IT knowledge. The daily outlook of work is 90% tickets and 10% project work., * Use excellent customer service at all times. * Be competent with technical work with the ability to teach nontechnical users. * Investigate technical issues for end-users and provide solutions. * Manage ServiceNow tickets with clean, accurate documentation. * Assist users with password resets and hardware replacements. * Image and deploy devices on the network. * Balance functional projects, along with handling technical resolutions for users. * Work ticketing system to prioritize and minimize workload. * Troubleshoot PC's, laptops, printers, and accessories. * Utilize Active Directory to apply permissions and setup user accounts. * Participate in training sessions and stay updated on new technologies and procedures. * Work as a "jack of all trades," handling various technical issues., Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. 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