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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Field Access Manager, Great Lakes - Detroit, MI - **Company:** GALDERMA - **Location:** Detroit, MI, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Identity and Access Management, Microsoft Office, Microsoft PowerPoint - **Published:** August 25, 2026 - **Apply:** https://galderma.wd3.myworkdayjobs.com/External/job/Detroit/Field-Access-Manager--Great-Lakes---Detroit--MI_JR020352-2 ## About the Role * Bachelor's degree in relevant field required * 5+ years of experience in the pharmaceutical industry; dermatology and/or biologic experience preferred * 2+ years in a reimbursement or access role supporting prescription based products * Proven experience successfully launching new to market specialty products and resolving difficult access challenges * Understands utilization management tools, prior authorizations and appeals * Account management experience preferred * Cross-functional experience required, proven track record of collaboration and coordination * Exceptional communication and presentation skills: ability to articulate a point of view succinctly and effectively to leadership and external customers * Comprehensive analytical/strategic thinking skills * Ability and confidence to work effectively and with a sense of urgency * Adaptability, resilience and tenacity and ability to quickly pivot * Proficient in English, MS Office; especially Word, Excel, and PowerPoint Physical Requirements and Work Environment This role requires regular travel and the ability to effectively perform work in a variety of professional environments, including customer sites, healthcare settings, conferences, and company locations. Responsibilities may involve extended periods of driving, standing, walking, and presenting, as well as transporting materials necessary to support customer interactions and business objectives. Work environments and physical requirements may vary based on business needs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role. This job description describes the general nature and level of work performed and is not intended to be an exhaustive list of all responsibilities. Duties and responsibilities may be modified, added, or removed as necessary to meet business and organizational needs. ## Description The Field Access Manager is a field-based position that will assist accounts in gaining access to Galderma's biologic treatment. The role is in Galderma's Therapeutic Dermatology Business Unit and will provide access assistance, education, and general support to patients with prurigo nodularis and atopic dermatitis. The role will have a specified geography and partner closely with key stakeholders within the US cross functional teams as well as external partners, and directly reports to the Field Access Director team., Members of the Field Access Management (FAM) team will be responsible for the following: * Key member in optimizing the experience for both the patient and the account * Identify, troubleshoot and assist with resolving access challenges for patients prescribed Galderma products * FAMs will educate and support accounts by: + Deliver information and education on Galderma's patient support services and product access to solve complex reimbursement challenges + Support the execution of strategic and tactical initiatives within assigned geographic region, supporting Regional Sales Manager and 5-7 Account Managers + Adhere to complex compliance business rules to ensure patient confidentiality and access to care + Resolve field-based access issues by serving as the escalation point for all Sales Managers in assigned geographic region + Partner with Sales Team, Market Access and Patient Services colleagues to enhance the positive patient and practice experience * Partner external stakeholders such as Specialty Pharmacies and HUB services for a seamless patient journey * Act as a subject matter expert to assist customers' in reducing non-clinical barriers to patient access to therapy * Educate Dermatology customers on Galderma patient services offerings through regularly scheduled meetings, business reviews and educational programs ## Related Videos - [Blueprints for Success: Steering a Global Data & AI Architecture](https://www.wearedevelopers.com/videos/1577-blueprints-for-success-steering-a-global-data-ai-architecture) - [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents) - [Developing the Rich Text Editor for DeepL.com](https://www.wearedevelopers.com/videos/1172-developing-the-rich-text-editor-for-deepl-com) - [ZEISS & Microsoft - Building the Next Generation Medical Ecosystem in the Cloud](https://www.wearedevelopers.com/videos/424-zeiss-microsoft-building-the-next-generation-medical-ecosystem-in-the-cloud) - [From Syntax to Singularity: AI’s Impact on Developer Roles](https://www.wearedevelopers.com/videos/900-from-syntax-to-singularity-ai-s-impact-on-developer-roles) - [Designing How Work Feels: The Science Behind Sanofi’s Workplace Experience](https://www.wearedevelopers.com/videos/1848-designing-how-work-feels-the-science-behind-sanofi-s-workplace-experience) ## Related Articles - [The Biggest German Tech Companies](https://www.wearedevelopers.com/magazine/424-the-biggest-german-tech-companies) - [Starter Kit For Job Applications For Developers](https://www.wearedevelopers.com/magazine/7-starter-kit-for-job-applications-for-developers) - [Best Companies to Work For in Berlin: Top 14 Companies in 2023 ](https://www.wearedevelopers.com/magazine/188-best-companies-to-work-for-in-berlin-top-14-companies-in-2023) - [Frontend Developer Salary in Germany [2023]](https://www.wearedevelopers.com/magazine/195-frontend-developer-salary-in-germany-2023) - [Why Attend a Developer Event in 2026?](https://www.wearedevelopers.com/magazine/688-why-attend-a-developer-event-in-2026) - [Finding Jobs in Germany](https://www.wearedevelopers.com/magazine/375-finding-jobs-in-germany)