> Markdown version of [/jobs/ext/2224990-it-tech-support](https://www.wearedevelopers.com/jobs/ext/2224990-it-tech-support). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Tech Support

- **Company:** REMX
- **Location:** Knoxville, TN, United States
- **Experience:** Starter
- **Contract:** Permanent contract
- **Skills:** Local Area Networks, Wide Area Networks, Information Technology
- **Published:** August 25, 2026
- **Apply:** https://find.jobs/jobs-near-me/apply/ats-redirect/?id=2937378042-2

## About the Role

AS Degree in computer-related field or equivalent work experience

Minimum 6 months to 2 years related technical support experience in HW and SW

Experience working with LANs/WANs

Driving record must meet company compliance
IT Technical Support, Help Desk

## Description

IMMEDIATE opening for an Entry to Mid Level User Support Analyst (Help Desk) to join an Excellent Team culture! Will provide end user support for PC, server, network, applications, and hardware. Will configure, install, and support hardware and software. Work on moderately complex applications. Local travel required. Additionally:

Assist in evaluating business problems and recommending vendor packages, and implements required software.

Interact with various internal IT staff and external IT services to restore service and/or identify and correct problems.

Assist in evaluating new hire's computing packages and equipment as well as implementing and testing prototypes.

Install new hardware and maintain existing hardware.

Consult with management and staff regarding PC and LAN systems and equipment problems or malfunctions and recommend solutions.

Other duties as assigned.


## Related Videos

- [Live doom II deathmatch with John Romero](https://www.wearedevelopers.com/videos/625-live-doom-ii-deathmatch-with-john-romero)
- [Enabling intelligent logistics automation: home-grown Industrial IoT platform at Austrian Post](https://www.wearedevelopers.com/videos/2018-enabling-intelligent-logistics-automation-home-grown-industrial-iot-platform-at-austrian-post)
- [Challenges for omnichannel applications at ALDI: Data distribution and offline capabilities](https://www.wearedevelopers.com/videos/747-challenges-for-omnichannel-applications-at-aldi-data-distribution-and-offline-capabilities)
- [It's not easy being green](https://www.wearedevelopers.com/videos/558-it-s-not-easy-being-green)
- [#90DaysOfDevOps - The DevOps Learning Journey](https://www.wearedevelopers.com/videos/548-90daysofdevops-the-devops-learning-journey)
- [Opening Keynote: Civic Coding, A Framework for Democratic Tech](https://www.wearedevelopers.com/videos/963-opening-keynote-civic-coding-a-framework-for-democratic-tech)

## Related Articles

- [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk)
- [Fully Remote Software Engineer Jobs](https://www.wearedevelopers.com/magazine/447-fully-remote-software-engineer-jobs)
- [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume)
- [IT Salaries in Austria](https://www.wearedevelopers.com/magazine/286-it-salaries-in-austria)
- [Finding IT & Technology English-speaking Jobs in Germany ](https://www.wearedevelopers.com/magazine/446-finding-it-technology-english-speaking-jobs-in-germany)
- [How Many Jobs Are Available in Technology?](https://www.wearedevelopers.com/magazine/450-how-many-jobs-are-available-in-technology)