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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Technical Training Specialist - **Company:** ACS - - **Location:** Annapolis, MD, United States - **Contract:** Permanent contract - **Skills:** Software Applications, Camtasia Studio, Microsoft OneNote, Microsoft Office, Proprietary Software, Microsoft SharePoint, Enterprise Software Applications, Microsoft Power Automate, Web Content - **Published:** August 25, 2026 - **Apply:** https://www.dice.com/job-detail/636bfb95-1ace-4d85-83e3-c9414f2dc2c7 ## About the Role * Bachelor's degree from an accredited university. * Experience as a technology trainer with proprietary and/or advanced off-the-shelf software applications, such as: + Microsoft Teams + Microsoft Copilot + Microsoft OneNote + Microsoft SharePoint + Similar enterprise software applications. * Experience developing technical documentation. * Experience developing and delivering in-person instructor-led training for commercially available and proprietary software. * Experience delivering customer training programs using adult learning principles to individuals and groups of users. * Experience using technical applications to support training development, such as: + Camtasia + Articulate 360 + Vyond + Similar training development tools. * Experience managing training projects from initiation through completion while ensuring timely delivery and quality outcomes. * Experience using methodologies to plan, track, and deliver high-quality technical training. * Experience developing technical documentation for commercially available and proprietary software, including: + Quick Reference Cards + Quick Reference Guides + Web content + Other instructional materials. * Experience developing video and interactive recorded training to support technical processes. * Ability to coordinate multiple tasks, resources, and stakeholders effectively. * Strong organizational and time-management skills with the ability to manage concurrent training initiatives and deadlines. * Demonstrated customer service skills when interacting with internal and external Subject Matter Experts. * Ability to identify and troubleshoot user-defined challenges and implement appropriate solutions. * Proficiency with Microsoft Office applications, including: + Microsoft Teams + Microsoft Copilot + Microsoft OneNote + Microsoft SharePoint. Preferred Skills * Strong hands-on instructor-led training delivery skills. * Strong understanding of adult learning principles and their application to technical training. * Experience creating engaging, interactive, and user-focused training materials. * Proficiency with Camtasia, Articulate 360, Vyond, or comparable training development and multimedia tools. * Strong technical writing and documentation skills. * Ability to translate complex technical processes into clear and easy-to-understand training content. * Strong project management and coordination skills. * Ability to manage multiple training assignments simultaneously while maintaining quality and deadlines. * Strong communication and collaboration skills when working with Contract Managers, Subject Matter Experts, users, and other stakeholders. * Strong analytical, troubleshooting, and problem-solving abilities. ## Description * Plan, develop, and deliver hands-on instructor-led training for commercially available and proprietary software applications. * Develop and deliver in-person instructor-led training programs for individuals and groups of users. * Apply adult learning principles when developing and delivering customer training programs. * Plan and develop technical documentation, training videos, and instructional design modules for commercially available and proprietary software applications. * Develop Quick Reference Cards, Quick Reference Guides, web content, and other technical training documentation. * Develop video and interactive recorded training materials to support technical processes. * Use applications such as Camtasia, Articulate 360, Vyond, and similar tools to support training development. * Manage training projects from initiation through completion, ensuring timely delivery and quality outcomes. * Use appropriate methodologies to plan, track, and deliver high-quality technical training. * Communicate with the Contract Manager regarding project plans, status, and updates for each assignment. * Coordinate multiple tasks, resources, and stakeholders effectively. * Organize and manage time effectively while handling concurrent training initiatives and deadlines. * Maintain strong customer service standards when interacting with internal and external Subject Matter Experts. * Identify user-defined challenges, troubleshoot issues, and implement appropriate solutions. * Support training initiatives involving Microsoft Teams, Microsoft Copilot, Microsoft OneNote, Microsoft SharePoint, and other commercially available or proprietary software applications. 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