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# Technical Support Analyst

- **Company:** AMERIT CONSULTING INC
- **Location:** El Dorado Hills, CA, United States
- **Contract:** Temporary to permanent
- **Skills:** Active Directory, Apple Mac Systems, Virtual Private Networks (VPN), Lightweight Directory Access Protocols (LDAP), Software Troubleshooting
- **Published:** August 25, 2026
- **Apply:** https://www.dice.com/job-detail/bb0dcc26-33bb-436a-b61b-7932139ee881

## About the Role

* Knowledge of Windows and Mac OS
 * Experience with desktop installations and configurations
 * Troubleshooting desktop and mobile devices
 * Active Directory
 * Customer Service
 * Imaging, I''d love to talk to you if you think this position is right up your alley, and assure a prompt communication, whichever direction. If you''re looking for rewarding employment and a company that puts its employees first, we''d like to work with you., I''d love to talk to you if you think this position is right up your alley, and assure prompt communication, whichever direction. If you''re looking for rewarding employment and a company that puts its employees first, we''d like to work with you.

## Description

Our client, a mutual benefit corporation headquartered in Oakland, providing health, dental, vision, Medicaid and Medicare healthcare service plans in California seeking an accomplished Technical Support Analyst, * Assist in the software and hardware life cycle management processes including research, packaging, quality assurance, and deployment preparation

 * Setup new users, including desktop configuration, email accounts, ldap accounts, VPN accounts
 * Support employees, both local and remote, with Desktop issues, account issues, access to various internal services
 * Troubleshoot software issues on employees desktops/laptops, Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws.


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