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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Production Management/Support Consultant - **Company:** SGA Inc. - **Location:** South Jordan, UT, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** CA Workload Automation Ae, IBM Rational ClearCase, Cloud Computing, Databases, Linux, Perl (Programming Language), Job Scheduling, Python (Programming Language), Unix Shell, Enterprise Messaging Systems, Multicasting, Network Diagnostics, Perforce, Simple Network Management Protocols, TCP/IP, Scripting, Information Technology - **Published:** August 25, 2026 - **Apply:** https://www.dice.com/job-detail/a60e05c4-d120-4df3-b1e8-b003afbed0a7 ## About the Role * At least 3-5 years of experience * Bachelor's degree in Computer Science or related field from an accredited college or university. * Strategic mindset with specific focus on tooling, automation, and efficiency * Able to troubleshoot, problem solver, analytical * Proficiency with Linux * Proficiency with Databases * Strong scripting skills, like Perl, Python, or UNIX shell. * Network diagnostic skills and experience with networks and real-time messaging technologies (multicast, TCP/IP, UDP, SNMP) * Excellent spoken and written English communication skills. Preferred Skills : * Experience providing application support for mission-critical applications * Good working knowledge of trading and risk management business concepts * Familiarity with job scheduling tools (Autosys) and version control tools (Perforce/Clear Case) * Familiarity with Cloud technologies and supporting applications hosted on cloud ## Description Software Guidance & Assistance, Inc., (SGA), is searching for a Production Management/Support Consultant for a CONTRACT assignment with one of our premier Financial Services clients in South Jordan, UT. This is a position of Production Management team supporting the Client Portfolio Risk and Margin plant that covers both the Institutional and ETrade Margin and Risk business across PB Hedge Funds, OTC Derivatives, Listed, Commodities and FX desks, including weekend oncall and business escalation. The Production Management team is the global group responsible for ensuring optimal performance and stability of applications and infrastructure providing critical IT services to multiple businesses and product lines at Morgan Stanley. The role offers a fast-paced and interesting mix of technical and business challenges, allowing the holder to develop an in-depth understanding of Morgan Stanley's technologies and businesses. While direct experience with these systems and business lines is not essential, the role requires these skills and knowledge to be developed over time. The team operates on a global, follow-the-sun basis that includes weekend coverage on rotation. Responsibilities : * Monitor and respond to user-reported issues as well as infrastructure alerts promptly and professionally ,ensure issues are tracked through to resolution. * Ensure efficient incident management, ensuring accurate communication to impacted groups and timely resolution. * Facilitate root cause investigations and manage the implementation of corrective and preventative measures. * Manage coverage during North America, Asia and Europe market hours, including weekend pre-open ready-for-business checks. Proactively identify and respond promptly to failures. * Partner with development teams to drive stability, operational excellence, and a culture of efficiency. * Ensure team knowledge is current and forward-looking. * Respond to regulatory and compliance issues with urgency. * Liaise with external technology vendors and exchanges to coordinate changes and resolve connectivity and market data issues. * Review, execute, and verify production changes in strict accordance with procedures defined in change documents. * Take an active role in planned technology events, i.e. business continuity tests, ensuring recovery procedures are accurate and complete. * Leverage tools and resources available within the firm to simplify, automate, or eliminate inefficiencies. ## Related Videos - [An Applied Introduction to eBPF with Go](https://www.wearedevelopers.com/videos/1075-an-applied-introduction-to-ebpf-with-go) - [Remote Driving on Plant Grounds with State-of-the-Art Cloud Technologies](https://www.wearedevelopers.com/videos/251-remote-driving-on-plant-grounds-with-state-of-the-art-cloud-technologies) - [Docker network without Docker](https://www.wearedevelopers.com/videos/1418-docker-network-without-docker) - [Turning Container security up to 11 with Capabilities](https://www.wearedevelopers.com/videos/718-turning-container-security-up-to-11-with-capabilities) - [SRE Methods In an Agency Environment](https://www.wearedevelopers.com/videos/348-sre-methods-in-an-agency-environment) - [Docker exec without Docker](https://www.wearedevelopers.com/videos/1094-docker-exec-without-docker) ## Related Articles - [How We Built a Worry-Free System That Runs for 10+ Years – And What We’d Do Again](https://www.wearedevelopers.com/magazine/751-how-we-built-a-worry-free-system-that-runs-for-10-years-and-what-we-d-do-again) - [Is Software Engineering Over-Saturated?](https://www.wearedevelopers.com/magazine/418-is-software-engineering-over-saturated) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Highest Paying Tech Companies for Developers](https://www.wearedevelopers.com/magazine/220-highest-paying-tech-companies-for-developers) - [7 Cloud Computing Trends Coming in 2025 for Developers](https://www.wearedevelopers.com/magazine/412-7-cloud-computing-trends-coming-in-2025-for-developers) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers)