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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Director of IT Infrastructure - **Company:** TN Voices - **Location:** Goodlettsville, TN, United States - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Data Analysis, Cyber Security, Information Systems, Disaster Recovery, Information Technology Operations, Internet Services, Network Architecture, Cloud Services, Information Technology - **Published:** May 21, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=bf09730524fe9c9a ## About the Role Do you have experience in User training (technical support)?, Do you have a Bachelor's degree?, * Bachelor's Degree in Information Technology, Computer Science, Information Systems, or a closely related field required. * Master's Degree preferred. * Minimum five (5) years of progressive experience in information technology, including leadership or senior technical roles. * Experience in cybersecurity, infrastructure management, and compliance-driven environments required, certification(s) preferred. * Healthcare, behavioral health, or non-profit experience strongly preferred. Skills & Knowledge Required * Knowledge of healthcare technology laws, regulations, and best practices related to HIPAA and HITECH. * Strong understanding of cybersecurity principles, risk management, and incident response. * Knowledge of network infrastructure, cloud services, endpoint management, and system administration. * Ability to design and enforce IT policies, standards, and governance frameworks. * Strong organizational, communication, and relationship-building skills. * Ability to train and support technical staff and end users. * Demonstrated ability to work independently and manage competing priorities. * Ability to adapt to change and perform under stressful situations. * Access to reliable transportation, auto insurance, and home internet service. ## Description * Provide strategic leadership and operational oversight for all information technology functions. * Partner with VP of Operations to develop and implement IT strategy and policies. * Oversee cybersecurity, risk management, incident response, and HIPAA compliance. * Manage IT infrastructure including networks, servers, cloud services, and endpoints. * Serve as backup technical support for the System Administrator during absences, escalations, or critical incidents. * Define escalation paths, standards, and responsibilities for IT operations. * Lead vendor management and the transition from external MSPs to internal IT operations. * Develop and maintain disaster recovery and business continuity plans. * Ensure technology supports operational efficiency, security, and organizational growth. Technical Research & Development * Lead technical research and development efforts to evaluate emerging technologies that may benefit the organization. * Explore, assess, and pilot innovative solutions, including but not limited to artificial intelligence (AI), automation, and data analytics tools. * Ensure new technologies are evaluated for cybersecurity risk, HIPAA compliance, ethical use, and alignment with organizational policy. * Collaborate with VP of Operations to recommend responsible adoption of advanced technologies that improve efficiency, quality, security, and decision-making. * Develop governance frameworks, usage guidelines, and staff education related to emerging technologies, including AI. * Other duties and/or tasks as assigned. ## Related Videos - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Data Science in Retail](https://www.wearedevelopers.com/videos/586-data-science-in-retail) - [Thinking Differently - How to Make Money from Cyber Attacks & Cheats](https://www.wearedevelopers.com/videos/745-thinking-differently-how-to-make-money-from-cyber-attacks-cheats) - [Leverage Cloud Computing Benefits with Serverless Multi-Cloud ML ](https://www.wearedevelopers.com/videos/78-leverage-cloud-computing-benefits-with-serverless-multi-cloud-ml) - [HR Tech: An Essential Ingredient for Tech-Driven Business Transformation](https://www.wearedevelopers.com/videos/1482-hr-tech-an-essential-ingredient-for-tech-driven-business-transformation) - [Data Science on Software Data](https://www.wearedevelopers.com/videos/162-data-science-on-software-data) ## Related Articles - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [IT Salaries in Austria](https://www.wearedevelopers.com/magazine/286-it-salaries-in-austria) - [How should you format your IT resume?](https://www.wearedevelopers.com/magazine/68-how-should-you-format-your-it-resume) - [IT Salaries in Germany](https://www.wearedevelopers.com/magazine/287-it-salaries-in-germany) - [System change: restart as developer?](https://www.wearedevelopers.com/magazine/39-system-change-restart-as-developer)