> Markdown version of [/jobs/ext/22289-office-manager-business-support-lead](https://www.wearedevelopers.com/jobs/ext/22289-office-manager-business-support-lead). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Office Manager & Business Support Lead - **Company:** Slimlite Group Limited - **Location:** Keighley, UK - **Experience:** Expert - **Salary:** £25,000.0 - £35,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Excel, Microsoft Outlook, Microsoft Office - **Published:** May 21, 2026 - **Apply:** https://uk.indeed.com/viewjob?jk=f31af21af8e21aa5 ## About the Role Do you have experience in Organizational skills?, * Previous experience in an Office Manager, Senior Administrator, Business Support, PA, EA or similar role. * Experience working in a busy office environment, ideally within a small or owner-managed business. * Experience supporting directors, senior managers or business owners with day-to-day administration and coordination. * Strong experience handling incoming calls, customer enquiries and professional email correspondence. * Experience preparing or assisting with quotations, order paperwork, invoices, customer records or job files. * Confident using Microsoft Office, Outlook, Excel and general office systems. * Experience coordinating tasks between different people or departments to ensure work is followed through properly. * Experience dealing with strong personalities, sensitive conversations or difficult workplace situations in a calm and professional way. * Some understanding of HR procedures, workplace conduct, confidentiality and escalation of issues would be beneficial. * Experience handling customer complaints or difficult conversations professionally. * Experience bringing structure, organisation and clear processes into a busy or fast-moving business. * Experience working in a family business, manufacturing business, construction-related business or trade environment would be advantageous, but not essential. * Confident working independently and making sensible decisions without needing constant supervision. * Able to maintain a calm, respectful and professional office environment. ## Description SlimLite Group Ltd is a specialist heritage glazing and timber window business based in West Yorkshire. We are looking for an experienced Office Manager & Business Support Lead to support the day-to-day running of our office and help coordinate communication between directors, customers, suppliers and the wider team. This is a varied role combining administration, customer service, office coordination and director support. The successful candidate will be highly organised, professional, calm under pressure and confident working closely with senior people in a busy owner-managed business. Responsibilities * Answering incoming calls and handling customer enquiries professionally * Monitoring and replying to emails * Preparing quotations, order paperwork and customer correspondence * Coordinating admin tasks between directors and office staff * Helping to prioritise workloads and follow up on outstanding actions * Maintaining office systems, records and customer information * Acting as a central point of communication between directors, staff, customers and suppliers * Helping ensure that internal communication remains professional, constructive and well organised * Supporting the directors with day-to-day business administration * Escalating sensitive issues appropriately and confidentially ## Related Videos - [Your Manager Doesn’t Come with a User Manual (But You Can Totally Write One)](https://www.wearedevelopers.com/videos/1495-your-manager-doesn-t-come-with-a-user-manual-but-you-can-totally-write-one) - [In-depth .NET Azure Functions: Isolated mode, performance and durable AI agents](https://www.wearedevelopers.com/videos/100207-in-depth-net-azure-functions-isolated-mode-performance-and-durable-ai-agents) - [Claude, MCP and n8n, or: How to Automate Your Day with AI-powered Workflows](https://www.wearedevelopers.com/videos/2043-claude-mcp-and-n8n-or-how-to-automate-your-day-with-ai-powered-workflows) - [Decode Your People: Using PCM to Build High-Performance Teams](https://www.wearedevelopers.com/videos/100194-decode-your-people-using-pcm-to-build-high-performance-teams) - [From Syntax to Singularity: AI’s Impact on Developer Roles](https://www.wearedevelopers.com/videos/900-from-syntax-to-singularity-ai-s-impact-on-developer-roles) - [TOPsharing – Empowerment for Leadership Positions](https://www.wearedevelopers.com/videos/864-topsharing-empowerment-for-leadership-positions) ## Related Articles - [UK Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/326-uk-business-culture-and-etiquette) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [Spanish Business Culture and Etiquette](https://www.wearedevelopers.com/magazine/353-spanish-business-culture-and-etiquette) - [Starter Kit For Job Applications For Developers](https://www.wearedevelopers.com/magazine/7-starter-kit-for-job-applications-for-developers) - [Best Companies to Work For in The UK: Top 25 Companies in 2023 ](https://www.wearedevelopers.com/magazine/186-best-companies-to-work-for-in-the-uk-top-25-companies-in-2023) - [Data Analyst Salary in the UK](https://www.wearedevelopers.com/magazine/278-data-analyst-salary-in-the-uk)