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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # HealthChoices System Navigator (Administrative Assistant 2, LG) - Westmoreland C - **Company:** Commonwealth of Pennsylvania - **Location:** Greensburg, PA, United States (Remote available) - **Salary:** $54,218.0 - **Contract:** Permanent contract - **Skills:** Artificial Intelligence, Generative AI - **Published:** August 25, 2026 - **Apply:** https://jobs.localjobnetwork.com/apply/add/88127446/1 ## About the Role + One year of experience as a staff assistant to an administrative officer or as a technician in a staff service of a large organization; and such training as may have been gained through graduation from a four year college or university; or + Any equivalent combination of experience and training. ## Description Do you want your administrative assistance skills to help people receive the support they need to make a lasting, positive impact on their daily lives? Join Westmoreland County Behavioral Health & Developmental Services (BDHS) as a HealthChoices System Navigator (Administrative Assistant 2). This role guides individuals and families through a variety of processes to successfully access resources and services. Work relies on your effective collaboration within the Complex Case Team to ensure each person is referred to and receives an appropriate level of support., This position serves as the initial contact for people and agencies seeking information or support. It acts as a bridge between individuals, service providers, and departments to ensure continuity of care and service alignment. As a HealthChoices System Navigator, you will perform the following duties: + Assessment Assistance: Compete initial assessments to identify individuals' and families' needs and connect them with the appropriate level of support, including higher-level care + Process Navigation: Explain, advocate, and help people complete all steps to obtain Medical Assistance, insurance, authorizations, housing, and other practical support needed for behavioral health services to be covered and effective + Resource Coordination: Work directly with facilities, care providers, agencies, and other community partners to monitor capacity and ensure smooth care transitions; follow up to confirm effectiveness + Communication Management: Handle high call volumes and monitor the general email inbox to ensure timely, accurate responses to all inquiries and assist with scheduling + Data, Reporting, and Documentation: Use electronic systems to maintain accurate records, manage care coordination, and support data-driven improvements to service delivery and resource allocation Work Schedule and Additional Information: + Full-time employment + Work hours are 8:30 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch. Occasional need to work or attend meetings after hours or on weekends. Compensation provided. + Telework: You may have the opportunity to work from home (telework) part-time, up to two days per week, after successful completion of a six-month probationary period and director approval. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview. + Salary: In some cases, the starting salary may be non-negotiable. + You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices., + A conditional offer of employment will require a drug screening. + This position falls under the provisions of the Child Protective Services Law. o Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance., + If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. + Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. + Failure to comply with the above application requirements may eliminate you from consideration for this position. + All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information., + Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). + Your score is based on the detailed information you provide on your application and in response to the supplemental questions. + Your score is valid for this specific posting only. + You must provide complete and accurate information or: o your score may be lower than deserved. o you may be disqualified. + You may only apply/test once for this posting. + Your results will be provided via email. ## Related Videos - [RPA in the Public Sector](https://www.wearedevelopers.com/videos/86-rpa-in-the-public-sector) - [Your imaginations is (no longer) the limit: how Generative AI empowers people to be creative](https://www.wearedevelopers.com/videos/741-your-imaginations-is-no-longer-the-limit-how-generative-ai-empowers-people-to-be-creative) - [Edit Your Future: Queerverse Radical AI](https://www.wearedevelopers.com/videos/909-edit-your-future-queerverse-radical-ai) - [Pioneering AI Assistants in Banking](https://www.wearedevelopers.com/videos/1627-pioneering-ai-assistants-in-banking) - [AI is dead, long live AK](https://www.wearedevelopers.com/videos/1093-ai-is-dead-long-live-ak) - [The shadows that follow the AI generative models](https://www.wearedevelopers.com/videos/624-the-shadows-that-follow-the-ai-generative-models) ## Related Articles - [What Industries Outside of AI Are Hiring The Most AI Experts?](https://www.wearedevelopers.com/magazine/98-what-industries-outside-of-ai-are-hiring-the-most-ai-experts) - [Austria – the most livable place for software developers?](https://www.wearedevelopers.com/magazine/20-austria-the-most-livable-place-for-software-developers) - [Dev Digest 129 - Now that's what I call private data!](https://www.wearedevelopers.com/magazine/468-dev-digest-129-now-that-s-what-i-call-private-data) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers) - [Got AI ideas but no money? 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