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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Epic Applications Systems Analyst II- Professional Billing - **Company:** Legacy Health - **Location:** United States (Remote available) - **Experience:** Experienced - **Salary:** $89,669.0 - **Contract:** Permanent contract - **Skills:** Application Configuration Access Protocols, Information Systems, Databases, Systems Integration, Test Scripts, Electronic Medical Records, Information Technology - **Published:** August 25, 2026 - **Apply:** https://careers-lhs.icims.com/jobs/48611/apps-systems-analyst-ii/job?mode=apply&apply=yes&in_iframe=1&hashed=-336032087 ## About the Role If you are passionate about using technology to make a meaningful impact in health care, we'd like to hear from you., * Bachelor's degree preferred. * Relevant experience may be substituted for educational requirements. Experience: * 2+ years of information technology experience in relevant healthcare or business area. * Has worked in a healthcare setting, and/or in a relevant operational area for the position (i.e., Human Resources, Finance, Accounting, Revenue Cycle, etc.), and/or in an information technology role supporting a relevant operational area. Skills: * Knowledgeable about key concepts, current developments, and trends in information technology and information systems relevant to the position, including application configuration and system layers, system integration, and database fundamentals. * Demonstrated ability to perform systematic, thorough analysis and problem solving, and to initiate client problem resolution. * Understanding of system integration key concepts and technical protocols. * Demonstrated ability to establish, conceive and describe systems, designs, flow charts, schedules, and requirements. * Strong interpersonal skills that promote effective working relationships with a wide range of people, including peers. * Effective verbal and written communication skills. Licensure * Professional certifications may be required depending on the specific position, such as ITIL Certified, Microsoft Certified Professional, EHR Certification, HFMA. ## Description Epic Applications Systems Analyst II- Professional Billing: With a strong customer service orientation, this role analyzes, designs, implements, and supports new information systems and modifications to existing systems by: * Collaboratively, with users and IS peers, works to understand and capture business needs and develops requirements for small to medium applications. * Analyzes and documents application processes and functions. * Defines design alternatives and recommendations and develops specifications, often in collaboration with business partners or vendors. * Builds or configures systems. * Develops and executes test scripts to ensure software accuracy, completion and validity. * Develops IS internal procedures and documentation. * Works with customer to troubleshoot and solve moderately complex problems and provide production support. * Communicates with customer regarding the status and completion of requests, in an agreed-upon, timely manner and/or in accordance with an applicable Service Level Agreement (SLA). * Documents in the ITSM system to define standards. * Thoroughly and diligently follows change control processes, when applicable. * Follows IS-defined support model and expectations in communicating with customers. * Uses Lean and ITIL principles to investigate and improve existing inter- or intra-team processes. ## Related Videos - [What if your HR software adapted to you, not the other way around?](https://www.wearedevelopers.com/videos/100259-what-if-your-hr-software-adapted-to-you-not-the-other-way-around) - [Kubernetes and Microservices with Multi-Model Databases](https://www.wearedevelopers.com/videos/382-kubernetes-and-microservices-with-multi-model-databases) - [Are Classical Automation Frameworks Dead? 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