> Markdown version of [/jobs/ext/2233203-it-operations-leader](https://www.wearedevelopers.com/jobs/ext/2233203-it-operations-leader). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Operations leader

- **Company:** SumUp Inc.
- **Location:** Spain
- **Contract:** Permanent contract
- **Skills:** JIRA, Information Technology Operations
- **Published:** August 26, 2026
- **Apply:** https://www.jobleads.com/es/job/ecf609f15bd5611031b8bc54c77a1aca0

## About the Role

The role requires strong experience in IT Operations, Jira Service Management, and ITIL practices, with a proactive, structured mindset to scale a fast-growing fintech

## Description

SumUp is seeking an IT Operations leader to own the performance of a distributed team across Europe, driving SLA-driven IT operations and a clean joiner-mover-leaver process in partnership with HR and Security. You will set standards for multi-city coverage and coordinate incident responses to continuously improve services.