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# IT Operations Engineer (Remote / SaaS )

- **Company:** Publitas
- **Location:** Amsterdam, Netherlands (Remote available)
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Software as a Service, DevOps, Identity and Access Management, Information Technology Operations, Information Technology
- **Published:** August 26, 2026
- **Apply:** https://jobs.publitas.com/o/senior-it-operations-engineer-remote-saas

## About the Role

* Prefer "business as usual" over change
 * Want a team where mediocre is okay
 * Have never worked remotely and think async means "lonely"
 * Are waiting for permission instead of taking initiative, * 5+ years of experience in Internal IT, IT Operations, or Systems Administration within modern SaaS environments.
 * Strong experience with identity and access management, endpoint management, SaaS administration, and security best practices.
 * Hands-on experience managing distributed or remote-first environments.
 * Strong organizational and project coordination skills - you can independently drive initiatives from planning to execution.
 * A process-oriented mindset focused on scalability, automation, and operational clarity.
 * Excellent communication skills and the ability to work effectively across technical and non-technical teams.
 * The ability to balance hands-on execution with longer-term operational improvements.

## Description

As a Senior Internal IT Engineer at Publitas, you'll build and scale the internal technology foundation that enables our distributed teams to work securely, efficiently, and without friction.
You'll combine hands-on technical expertise with operational ownership and process thinking to improve the reliability and maturity of our internal IT environment.

You will:

 * Own and continuously improve our internal IT landscape, ensuring secure, reliable, and scalable day-to-day operations across endpoints, SaaS tooling, identity, and access management.
 * Drive operational maturity by creating structure, improving workflows, and reducing manual or reactive support work across the organization.
 * Lead and coordinate internal IT projects, from onboarding automation and device management to security improvements and tooling rollouts.
 * Act as a trusted technical partner for employees and stakeholders, ensuring clear communication, prioritization, and follow-through across distributed teams.
 * Improve our security posture by strengthening access controls, endpoint management, compliance processes, and operational best practices.
 * Manage and optimize our SaaS ecosystem, balancing usability, security, cost-efficiency, and maintainability.
 * Create scalable internal processes and documentation that enable autonomy, consistency, and operational resilience as the company grows.
 * Contribute to company-wide operational readiness initiatives, including audits, compliance efforts, and business continuity improvements.


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