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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Engineer - **Company:** TieTalent - **Location:** UK - **Salary:** £26,500.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Microsoft Azure, Cloud Computing, Cyber Security, Firmware, Network Architecture, Networking Basics, Azure Active Directory, Microsoft SharePoint, Software Deployment, User Environment Management, Software Vulnerability Management, Amazon Connect, Office365, Microsoft InTune, Infrastructure Automation Frameworks, Cisco, User Accounts - **Published:** August 26, 2026 - **Apply:** https://www.collegerecruiter.com/job/2815161677-it-engineer ## About the Role * A self-starter with the ability to manage issues through the full lifecycle from triage to resolution. * Strong verbal and written communication skills, with a proactive approach to user support. * Analytical mindset with the ability to identify trends, recurring problems, and provide effective solutions. * Solid understanding of Office 365 applications, Azure Active Directory, and Intune administration. * Knowledge of Cisco infrastructure tools and fundamental networking principles. * Awareness of ITIL support frameworks and cloud computing environments. * Knowledge of ISO 27001 Information Security standards or equivalent frameworks is beneficial. ## Description Overview IT Engineer - Worksop - £26,500. A leading organisation is seeking an enthusiastic IT Engineer to join their growing team. This is a fantastic opportunity to join a successful and expanding business, acting as the first point of contact for IT support across office and remote users. You'll gain hands-on experience with platforms like Amazon Connect, SharePoint, and Azure, with full training and mentoring provided. Benefits * Competitive salary * Excellent working environment * Progression opportunities * Westfield health Responsibilities * Manage technical support queues from triage through to resolution, ensuring compliance with SLA response and resolution times. * Troubleshoot, diagnose, and resolve hardware, software, and system-related issues. * Act as a key liaison with third parties and government systems to escalate and resolve operational IT issues. * Oversee endpoint management, including policy enforcement, configuration, application deployment, and Windows OOBE imaging. * Administer virtual endpoints and assets within a cloud-hosted infrastructure. * Perform patching and vulnerability management across operating systems, firmware, networks, and business-critical applications. * Support staff onboarding and offboarding processes, ensuring smooth IT access setup and deactivation. * Manage licensing, user accounts, and group permissions within Microsoft 365. * Proactively monitor system health, conduct Level 1-3 incident analysis, and escalate identified cyber security risks. * Participate in incident management activities, including major incident response calls, adhering to ITIL support practices. * Maintain and enhance network infrastructure, ensuring optimal performance and security. * Identify and implement automation opportunities to improve IT processes and end-user experience. * Ensure compliance with IT security policies, ISO 27001 standards, and cyber insurance obligations. Qualifications * A self-starter with the ability to manage issues through the full lifecycle from triage to resolution. * Strong verbal and written communication skills, with a proactive approach to user support. * Analytical mindset with the ability to identify trends, recurring problems, and provide effective solutions. * Solid understanding of Office 365 applications, Azure Active Directory, and Intune administration. * Knowledge of Cisco infrastructure tools and fundamental networking principles. * Awareness of ITIL support frameworks and cloud computing environments. * Knowledge of ISO 27001 Information Security standards or equivalent frameworks is beneficial. If you are interested in this IT Engineer opportunity, please click 'apply now.' ## Related Videos - [How Cisco embraced a DevOps culture within its network engineering team](https://www.wearedevelopers.com/videos/99-how-cisco-embraced-a-devops-culture-within-its-network-engineering-team) - [Playing Pong on a shoulder press machine](https://www.wearedevelopers.com/videos/100140-playing-pong-on-a-shoulder-press-machine) - [Unlocking the potential of Digital & IT at Vodafone](https://www.wearedevelopers.com/videos/602-unlocking-the-potential-of-digital-it-at-vodafone) - [Computer Vision from the Edge to the Cloud done easy](https://www.wearedevelopers.com/videos/263-computer-vision-from-the-edge-to-the-cloud-done-easy) - [What makes Cybersecurity different for critical infrastructure?](https://www.wearedevelopers.com/videos/571-what-makes-cybersecurity-different-for-critical-infrastructure) - [Agent Smith Gets Hardware: Autonomous IoT Hacking From Debug Port to Cloud API](https://www.wearedevelopers.com/videos/100258-agent-smith-gets-hardware-autonomous-iot-hacking-from-debug-port-to-cloud-api) ## Related Articles - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [The Most Popular IT Jobs on the Market](https://www.wearedevelopers.com/magazine/376-the-most-popular-it-jobs-on-the-market) - [What Are The Top Skills Required For Azure Developers?](https://www.wearedevelopers.com/magazine/77-what-are-the-top-skills-required-for-azure-developers) - [Top-Paying Tech Jobs (with Salaries)](https://www.wearedevelopers.com/magazine/372-top-paying-tech-jobs-with-salaries) - [What is Software Engineering?](https://www.wearedevelopers.com/magazine/289-what-is-software-engineering) - [A Guide to Green Tech and Green IT Careers](https://www.wearedevelopers.com/magazine/374-a-guide-to-green-tech-and-green-it-careers)