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# IT Field Support Specialist (Imaging)

- **Company:** CyberCore Technologies
- **Location:** Columbia, MD, United States
- **Experience:** Experienced
- **Salary:** $50,000.0 - $72,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Access, Microsoft Word, Microsoft Excel, Microsoft Windows, Active Directory, Antivirus Softwares, Ethernet, Image Management, Microsoft Office, Microsoft PowerPoint, Peripherals, Computer Equipment, Network Server
- **Published:** May 15, 2026
- **Apply:** https://www.clearancejobs.com/jobs/8916977/it-field-support-specialist-imaging

## About the Role

* High school/GED and four (4) years of experience AND 8570 Certification.
 * Highly skilled in installing, repairing, and troubleshooting computer hardware and peripherals.
 * Well-versed in installing Windows, software, applications, antivirus, and patches.
 * Demonstrated ability to read and understand technical manuals and schematics.
 * Expertise in Microsoft Office Applications (Word, Excel, PowerPoint, and Access).
 * Able to manage time and priorities effectively.
 * Able to work efficiently with minimal supervision.
 * Proficient in working with end-users remotely.
 * Demonstrated expertise in Microsoft Windows 7 and 10.
 * Familiar with Active Directory security and policies.
 * Excellent analytical and problem-solving skills.
 * Must be able to drive a company vehicle.
 * The individual needs to be able to drive an ATT vehicle.
 * Must be available to work an 8-hour shift between the hours of 6 am and 6 pm, as determined by management.
 * Active TS/SCI security clearance with a current polygraph is required

## Description

* Fulfills equipment requests for newly imaged workstations according to daily work priorities.
 * Configures computers, communications devices, and peripheral equipment.
 * Trains site personnel in the proper use of imaging tools.
 * Troubleshoot, repair, and test computer workstations, servers, printers, peripherals, and teleconferencing equipment
 * Install and configure computer workstations, servers, printers, peripherals, and teleconferencing equipment and associated cabling
 * Maintain government and/or vendor-manufactured fiber optic modems, multiplexers, fiber optic/Ethernet cables & telephone systems
 * Ensures image benches are operational. If the operational status is lost, alert the proper management team.


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