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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Manager - **Company:** Power, Llc - **Location:** Charlotte, NC, United States - **Experience:** Expert - **Salary:** $75,000.0 - $95,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, Active Directory, Apple Mac Systems, VoIP, Business Software, Software as a Service, Cyber Security, Multi-Factor Authentication, Email Filtering, Virtual Private Networks (VPN), Networking Basics, Phishing, SAP Business Suiteing, Software Vulnerability Management, Backup and Restore, Wireless Networks, Zoho Office Suite, Wi-Fi Technology, Software Troubleshooting, Firewalls (Computer Science), Information Technology, SAP S/4HANA, Fortinet, Firewall Services Module - **Published:** August 26, 2026 - **Apply:** https://www.careerjet.com/jobad/us70998f9e53d072d39efc5e22ed5cf182 ## About the Role If you are an experienced IT professional who operates independently, brings sound judgment to competing priorities, and takes pride in running a tight, secure, well-documented environment - this role was built for you., * 5+ years of experience in IT support, systems administration, or a similar hands-on IT role * Strong knowledge of Windows 10/11 and Active Directory; macOS familiarity preferred * Experience with Microsoft 365 administration across all platforms * Working knowledge of server fundamentals; Synology NAS experience preferred * Working knowledge of networking fundamentals: switches, firewalls (Fortinet preferred), Wi-Fi, and VPN * Familiarity with cybersecurity fundamentals: patching, MFA, endpoint protection, and backup/recovery * Strong troubleshooting, communication, and customer service skills * Ability to work independently, prioritize competing demands, and manage vendor relationships Preferred * SAP S/4HANA (cloud version) familiarity * Experience working with or managing an MDR, SOC, or managed security service provider * CompTIA A+, Network+, Security+, or Microsoft certifications * Familiarity with BPM or workflow management software (Zoho or similar) * Experience in a small or mid-sized manufacturing or distribution environment * Exposure to building access control, surveillance, or AV systems ## Description ABOUT THE ROLE Power Probe is a growing company seeking an experienced IT Systems & Infrastructure Manager to own the full technology environment across the organization. This is a highly visible role where you will make technology decisions, own vendor relationships, manage the IT budget, and shape how technology supports a growing business., * Provide day-to-day IT helpdesk support for all employees across hardware, software, connectivity, and access issues * Administer email accounts, user access, and permissions across Microsoft 365 and business applications * Support SaaS and BPM workflow platforms and other business tools * Set up workstations and IT access for new employees, support printers, office equipment, and IT inventory * Execute employee offboarding procedures - revoking system access, recovering devices, and deactivating accounts across all platforms Network & Infrastructure * Maintain wired and wireless networks; ensure strong Wi-Fi coverage throughout the facility * Manage VPN access, endpoint security, and antivirus/EDR solutions * Administer firewall configuration and enforce cybersecurity best practices (Fortinet) * Manage server infrastructure including Synology NAS - configuration, monitoring, and access control * Coordinate with ISP and network vendors on connectivity and service changes Backup & Disaster Recovery * Manage and monitor company backup systems; ensure all critical data and systems are backed up on schedule * Conduct regular recovery tests to validate backup integrity and document results * Maintain a written disaster recovery plan; review and update it at least annually * Coordinate with the SAP Business Systems team to ensure ERP data is fully included in backup and recovery scope Cybersecurity & Security Vendor Management * Deploy and manage endpoint protection (EDR/antivirus) across all company devices * Manage patch and vulnerability remediation across operating systems and applications * Administer email security tools including spam filtering and phishing protection * Serve as the internal point of contact for the MDR/SOC vendor - reviewing alerts, coordinating incident response, and ensuring service levels are met * Manage all third-party cybersecurity vendor relationships; hold partners accountable to agreed SLAs * Enforce access control policies including least-privilege principles and multi-factor authentication (MFA) * Drive employee security awareness - communicate emerging threats, reinforce safe practices, and coordinate training * Assist with customer security questionnaires and internal compliance documentation Facilities Technology * Manage building access control systems including key fob/card readers and door entry configuration * Administer security camera and surveillance systems, coordinate with vendors on maintenance and upgrades * Maintain and install conference room AV equipment: displays, video conferencing systems (Zoom Rooms, Teams), and peripherals * Manage company TVs, digital signage, and other facility-facing technology * Configure, maintain, and support the VoIP phone system and company mobile devices * Coordinate with alarm system vendors on configuration, monitoring, and maintenance Budget, Vendor & Documentation Management * Own the IT budget - track spend, manage vendor contracts and renewals, and make purchasing recommendations * Evaluate, select, and manage IT vendors and service providers; negotiate contracts and hold partners accountable * Document all systems, procedures, and IT processes; maintain an accurate IT asset inventory * Participate in leadership discussions on technology planning and support strategic decisions as the company grows, Position Title: Restaurant Manager Reports To: General Manager Location: Ballantyne - Charlotte, NC The Role At A Glance The Restaurant Manager leads day-to-day Front of Ho… + 7 days ago ## Related Videos - [Getting under the skin: The Social Engineering techniques](https://www.wearedevelopers.com/videos/38-getting-under-the-skin-the-social-engineering-techniques) - [WeAreDevelopers LIVE - Back to CODE100](https://www.wearedevelopers.com/videos/1909-wearedevelopers-live-back-to-code100) - [Passkeys: Truly Phishing-Resistant? 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