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# Infrastructure Engineer

- **Company:** American CyberSystems
- **Location:** Charlotte, NC, United States
- **Salary:** $99,840.0 - $110,240.0
- **Contract:** Permanent contract
- **Skills:** Application Programming Interfaces (APIs), Artificial Intelligence, Business Software, Continuous Integration, Monitoring of Systems, Python (Programming Language), OpenShift, Reliability Engineering, Ansible, Prometheus, Salesforce.Com, Software Deployment, Software Engineering, Systems Integration, Scripting, Enterprise Software Applications, Microsoft Power Automate, System Availability, Grafana, Containerization, Deployment Automation, Terraform, Splunk, Appdynamics, Dynatrace, Servicenow
- **Published:** August 26, 2026
- **Apply:** https://www.disabledperson.com/jobs/74548206-infrastructure-engineer

## About the Role

* Experience in Site Reliability Engineering (SRE), including monitoring, observability, alerting, dashboard creation, and incident response.
 * experience with production deployments, containerization, and OpenShift (OCP).
 * Experience in scripting (Python, Unix/Linux, Shell).
 * Familiarity with monitoring tools: Grafana, Splunk, AppDynamics, Dynatrace, Prometheus, ThousandEyes.
 * Experience with Infrastructure as Code / Automation (Terraform, Ansible).
 * understanding of Incident, Problem, and Change Management processes.
 * Demonstrated ability in Root Cause Analysis and problem resolution.

 * Experience in Business Applications: Salesforce, nCino.
 * Experience in Microsoft Copilot, AI-driven monitoring/observability, AI applications for non-functional requirements.
 * Experience in ServiceNow, CI/CD pipelines, deployment automation

 * Experience software engineering, platform engineering, application support, or SRE.
 * Experience supporting enterprise applications in complex production environments.
 * Hands-on Salesforce platform support (troubleshooting, deployments, integrations, workflows, APIs).
 * Desire to influence and improve processes with fresh ideas and modern technical skills.
 * Excellent collaboration and communication skills with a positive, team-oriented mindset.

## Description

* Consult on moderately complex initiatives and deliverables, contributing to large-scale planning and resolution of engineering challenges.
 * Participate in daily stand-ups focused on production health.
 * Review overnight handoffs from offshore teams
 * Investigate and resolve incidents, alerts, and support tickets.
 * Assist with production deployments and infrastructure changes.
 * Improve monitoring and observability capabilities.
 * Build dashboards and alerting solutions.
 * Develop automation to reduce manual support efforts.
 * Support onboarding ("sunrising") of applications migrating to OpenShift Container Platform (OCP).
 * Drive continuous improvement in platform reliability and operational efficiency.


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