> Markdown version of [/jobs/ext/2239307-tier-1-it-support-engineer-hybrid-msp-glasgow](https://www.wearedevelopers.com/jobs/ext/2239307-tier-1-it-support-engineer-hybrid-msp-glasgow). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Tier 1 IT Support Engineer - Hybrid MSP (Glasgow) - **Company:** Lyra Technology Group - **Location:** Rutherglen, UK - **Salary:** £25,500.0 - £31,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Software, Software Troubleshooting - **Published:** August 26, 2026 - **Apply:** https://www.collegerecruiter.com/job/2815191162-tier-1-it-support-engineer--hybrid-msp-glasgow ## About the Role A leading managed service provider in the UK is looking for an IT Support Engineer (Tier 1) to provide exceptional technical support. This full-time role is based in Rutherglen, Glasgow, offering a hybrid work schedule. Responsibilities include troubleshooting software and hardware issues and ensuring a high level of customer service. Ideal candidates should have at least one year of technical support experience and hands-on skills with Microsoft technologies. The targeted salary is £25,500 - £31,000 annually. #J-18808-Ljbffr ## Description A leading managed service provider in the UK is looking for an IT Support Engineer (Tier 1) to provide exceptional technical support. This full-time role is based in Rutherglen, Glasgow, offering a hybrid work schedule. Responsibilities include troubleshooting software and hardware issues and ensuring a high level of customer service. Ideal candidates should have at least one year of technical support experience and hands-on skills with Microsoft technologies. The targeted salary is £25,500 - £31,000 annually. ## Related Videos - [Humanizing Your Documentation](https://www.wearedevelopers.com/videos/476-humanizing-your-documentation) - [Autism in Tech](https://www.wearedevelopers.com/videos/427-autism-in-tech) - [The AI-Ready Stack: Rethinking the Engineering Org of the Future](https://www.wearedevelopers.com/videos/1706-the-ai-ready-stack-rethinking-the-engineering-org-of-the-future) - [ WeAreDevelopers LIVE - the weekly developer show with Chris Heilmann and Daniel Cranney](https://www.wearedevelopers.com/videos/1365-wearedevelopers-live-the-weekly-developer-show-with-chris-heilmann-and-daniel-cranney) - [The Human Side of Software Engineering in the Age of AI - Olena Babenko](https://www.wearedevelopers.com/videos/2140-the-human-side-of-software-engineering-in-the-age-of-ai-olena-babenko) - [Checkmate: 5 Real Incidents That Can End a Software Company](https://www.wearedevelopers.com/videos/100126-checkmate-5-real-incidents-that-can-end-a-software-company) ## Related Articles - [IT Salaries in UK](https://www.wearedevelopers.com/magazine/288-it-salaries-in-uk) - [Best Companies to work for in London: Top 25 Companies in 2023](https://www.wearedevelopers.com/magazine/187-best-companies-to-work-for-in-london-top-25-companies-in-2023) - [Software Engineer Salary in The UK](https://www.wearedevelopers.com/magazine/231-software-engineer-salary-in-the-uk) - [Software Engineer Salary London](https://www.wearedevelopers.com/magazine/252-software-engineer-salary-london) - [Fullstack Developer Salary UK](https://www.wearedevelopers.com/magazine/251-fullstack-developer-salary-uk) - [Data Engineer Salary UK](https://www.wearedevelopers.com/magazine/253-data-engineer-salary-uk)